ServiceCore
Waste management software
- Features
- Ease of use
- Ease of management
- Quality of support
- Affordability
- Market presence
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What is ServiceCore
ServiceCore is a field service management platform used by waste, recycling, and portable sanitation operators to manage customer accounts, scheduling, dispatch, and billing. It supports recurring routes and one-off jobs, work order execution in the field, and operational reporting. The product is typically used by operations teams, dispatchers, and field technicians who need to coordinate service delivery and customer communications.
End-to-end service operations
ServiceCore combines CRM-style customer and asset records with scheduling, dispatch, and invoicing workflows. This helps operators manage recurring service agreements alongside ad hoc requests in one system. For organizations that do not need a full ERP, it can cover core operational processes without multiple point tools.
Recurring scheduling and routing
The platform is designed around recurring service schedules and route-based work, which aligns with common waste and portable sanitation operations. Dispatchers can assign work and adjust schedules as conditions change. This focus can reduce manual coordination compared with generic field service tools.
Field execution and visibility
ServiceCore supports field workflows so technicians can receive assignments and capture service completion details. Operational dashboards and reporting provide visibility into work status and service history. This can improve traceability for customer inquiries and internal performance tracking.
Not a full ERP suite
ServiceCore focuses on service operations rather than providing broad enterprise functions such as complex financials, advanced procurement, or deep EHS management. Organizations needing tightly integrated enterprise-wide modules may require additional systems. This can increase integration and data-governance effort for larger deployments.
Optimization depth may vary
While the product supports routing and scheduling, highly specialized optimization (e.g., advanced constraint-based planning at scale) may require complementary tools or careful configuration. Companies with large fleets and complex routing constraints should validate optimization capabilities in a proof of concept. Performance and feature fit can differ by use case complexity.
Industry scope is narrower
The product is strongest for service-centric waste and portable sanitation workflows, but may be less aligned with broader municipal solid waste, MRF processing, or environmental compliance-centric requirements. Firms with heavy regulatory reporting or plant operations needs may need additional software. Buyers should confirm coverage for industry-specific reporting and integrations (e.g., scales, telematics, customer portals).
Plan & Pricing
| Plan | Price | Key features & notes |
|---|---|---|
| START | Contact sales — price not publicly listed on official pricing page | Essentials: Customer & Job Management; Billing & Accounts Receivable; Scheduling, Routing & Dispatching; Mobile App; Inventory Management; Standard Reports. Pricing shown only after a personalized demo. |
| Pro | Contact sales — price not publicly listed on official pricing page | Includes START features plus Pro Reports, Pro Messaging (SMS), Customer Portal. Requires scheduling a personalized demo to see pricing. |
Note: ServiceCore's official pricing page instructs prospective customers to "schedule a personalized demo" to "see pricing for your business" and indicates billing is monthly with an annual contract.
Seller details
ServiceCore, Inc.
San Diego, CA, USA
2014
Private
https://servicecore.com/
https://x.com/ServiceCore
https://www.linkedin.com/company/servicecore/
