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Afri Host VoIP

Features
Ease of use
Ease of management
Quality of support
Affordability
Market presence
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Pricing from
R50.00 per month
Free Trial unavailable
Free version unavailable
User corporate size
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User industry
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What is Afri Host VoIP

Afri Host VoIP is a hosted voice-over-IP service offered by Afrihost for businesses that need internet-based calling. It typically supports SIP-based voice services and business phone number provisioning, with usage suited to small and mid-sized organizations that want a managed voice service from an ISP. The product is positioned as an add-on to connectivity and related business services rather than a full contact-center platform.

pros

ISP-aligned service bundling

The service is offered by an internet service provider, which can simplify procurement and billing when voice and connectivity are sourced together. This can reduce vendor management overhead for small teams. It also aligns support escalation paths when call quality issues relate to the underlying internet connection.

SIP-based interoperability

VoIP offerings in this category commonly use SIP, which supports integration with many IP-PBX systems, softphones, and compatible desk phones. This provides flexibility to reuse existing endpoints and PBX configurations. It also helps organizations avoid being locked into a single proprietary calling client.

Business telephony basics focus

The product is oriented toward core business calling needs rather than advanced contact-center workflows. For organizations that primarily need inbound/outbound calling and number services, this can be a simpler fit than platforms built for sales dialers or omnichannel support. It can be easier to deploy for straightforward office telephony use cases.

cons

Limited contact-center capabilities

Compared with platforms designed for call centers, VoIP-first services often provide fewer features such as advanced routing, workforce tools, quality management, and omnichannel support. Organizations running high-volume support or outbound operations may need additional software. This can increase total cost and integration effort if requirements expand.

Integration ecosystem may be smaller

VoIP services from regional providers may offer fewer prebuilt integrations with CRMs, help desks, and sales engagement tools than larger cloud communications suites. If APIs or connectors are limited, teams may rely on custom SIP/telephony configuration or third-party middleware. This can slow down automation for logging, click-to-call, and analytics.

Public documentation variability

Feature depth, admin controls, and service-level details can be harder to validate when public technical documentation is limited. Buyers may need to confirm items such as number portability, codec support, emergency calling handling, and SLA terms during procurement. This adds diligence effort compared with products that publish extensive technical and compliance materials.

Plan & Pricing

Plan Price Key features & notes
VoIP 50 R50.00 per month R50 CallTime bundle; per-second billing; unused CallTime rolls over for 3 months; calls to other Pure VoIP (Pure VoIP/CTEL/Telviva) numbers are free.
VoIP 100 R100.00 per month R100 CallTime bundle; per-second billing; 3-month CallTime rollover; free Pure VoIP-to-Pure VoIP calls.
VoIP 300 R300.00 per month R300 CallTime bundle; per-second billing; 3-month CallTime rollover; free Pure VoIP-to-Pure VoIP calls.
VoIP 500 R500.00 per month R500 CallTime bundle; per-second billing; 3-month CallTime rollover; free Pure VoIP-to-Pure VoIP calls.

Additional official pricing notes:

  • CallTime top-ups available; top-ups start from R10.00 and last 30 days from purchase.
  • Calls are billed per second; call rates to non-Pure-VoIP destinations vary (examples from Afrihost: Cell C/MTN/Vodacom/Telkom Mobile ~ R0.80/min; Telkom local/national ~ R0.40/min; USA ~ R0.31/min; UK ~ R3.82/min; Australia ~ R0.79/min). See Afrihost call rates for full list.
  • No monthly line/rental fees; packages are month-to-month (no fixed-term contracts).
  • VoIP porting admin fee (once-off) when porting an existing number: R99.00.

Seller details

Afrihost (Pty) Ltd
Johannesburg, South Africa
2000
Subsidiary
https://www.afrihost.com/
https://x.com/afrihost
https://www.linkedin.com/company/afrihost/

Tools by Afrihost (Pty) Ltd

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Afri Host VoIP

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