AirMDR
Incident response software
Managed detection and response (MDR) software
System security software
- Features
- Ease of use
- Ease of management
- Quality of support
- Affordability
- Market presence
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$1,000 per year
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What is AirMDR
AirMDR is a managed detection and response (MDR) service that combines security monitoring with guided incident response workflows. It targets small to mid-sized organizations that need 24/7 detection coverage and help triaging and responding to security alerts without building a full internal SOC. The product emphasizes analyst-assisted response, playbooks, and case management to move from detection to containment and remediation. It typically integrates with common endpoint, identity, and cloud log sources to investigate suspicious activity and document response actions.
Analyst-assisted incident handling
AirMDR centers on human-in-the-loop triage and response guidance rather than only generating alerts. This can reduce time spent by internal teams validating detections and deciding next steps. The service model is suited to organizations that need escalation support and clear handoffs during active incidents. It also helps standardize response actions through repeatable workflows.
Workflow and case management focus
The product positions incident workflows and case tracking as first-class capabilities, which helps teams document investigations and response steps. This supports coordination across IT and security stakeholders during containment and recovery. Structured cases can also improve post-incident review and reporting consistency. For organizations lacking mature processes, built-in workflows can provide a baseline operating model.
Broad security telemetry intake
AirMDR is designed to ingest signals from multiple security and IT sources (for example endpoint, identity, and cloud activity) to support investigations. This multi-source approach helps correlate activity across systems instead of relying on a single control plane. It can be useful when customers already run several security tools and need a unifying response layer. Integrations also reduce manual evidence collection during investigations.
Integration depth varies by stack
The practical value depends on which specific tools and log sources AirMDR supports in a customer environment. If key systems are not supported or require custom work, detection fidelity and investigation speed can suffer. Organizations with complex or niche infrastructure may need additional integration effort. Buyers should validate supported connectors, data normalization, and any limits on event volume or retention.
Less control than in-house SOC
As an MDR service, some investigation and response steps are performed by an external team, which can limit direct control over prioritization and tooling choices. Response actions may require customer approval or coordination, depending on access and operating model. Organizations with strict internal processes may need to align runbooks and escalation paths. This can introduce friction compared with fully in-house operations.
Not a full observability platform
AirMDR focuses on security detection and incident response rather than broad application performance monitoring or infrastructure observability. Teams looking for deep APM, distributed tracing, or full-stack operational analytics will likely need separate tools. Security and IT operations data may remain split across platforms. This can increase overall tooling complexity for organizations seeking a single consolidated operations suite.
Plan & Pricing
| Plan | Price | Key features & notes |
|---|---|---|
| Full Service AI MDR | Request quote (custom pricing) | 24/7 monitoring by human analysts, production-grade results with no setup or scripting, integrates with existing detection tools, managed SIEM available as add-on. Source: AirMDR pricing page. |
| AI SOC Platform | Request quote (custom pricing) | Multi-tenant AI SOC platform for MSSPs and enterprise SOCs, automates 90%+ alert triage, high-fidelity cases in <5 minutes, supports MSSP licensing/branding. Source: AirMDR pricing page. |
| Free Plan (Free Forever) | $0 — Free forever | Complete platform scaled for lighter use: up to 3 data sources, up to 100 alerts triaged per week, production-grade case management, no credit card required, cancel or upgrade at any time. Source: AirMDR Free Plan page. |
