Arthur Online
Property management software
Real estate software
- Features
- Ease of use
- Ease of management
- Quality of support
- Affordability
- Market presence
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£70.00 per month
Free Trial
Free version unavailable
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Medium
Large
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What is Arthur Online
Arthur Online is a cloud-based property management system used to manage residential and commercial portfolios. It supports day-to-day operations such as tenant and lease records, maintenance workflows, inspections, compliance tracking, and financial administration. The product is typically used by property managers, landlords, and managing agents who need a centralized system for multi-property operations. It emphasizes configurable workflows and role-based access for teams working across properties.
Broad operational coverage
Arthur Online combines core property management functions such as tenancy/lease data, maintenance requests, inspections, and document storage in one system. This reduces reliance on separate tools for routine operational tasks. It is suited to teams managing multiple properties that need consistent processes across sites. The scope aligns with end-to-end property operations rather than a single-point solution.
Configurable workflows and fields
The platform supports configurable data fields and process workflows to match different property types and internal procedures. This can help organizations standardize how they capture compliance, inspection outcomes, and maintenance activity. Configuration can reduce the need for custom development for common variations in process. It is useful where teams need different templates across portfolios or clients.
Role-based collaboration features
Arthur Online provides role-based access controls to separate responsibilities across property managers, maintenance staff, and administrators. Centralized records and task tracking support coordination across distributed teams. This can improve auditability by keeping activity history tied to properties and cases. It fits organizations that need shared visibility without giving every user full access.
Limited public integration detail
Publicly available information about prebuilt integrations and an open API is limited compared with some platforms in this space. That can increase effort when connecting to accounting, payments, IoT/building systems, or specialized maintenance tools. Buyers may need to validate integration options during procurement. Integration gaps can lead to manual data entry or parallel systems.
May not fit enterprise FM
Organizations with complex facilities management requirements (e.g., advanced asset hierarchies, space planning, or enterprise CMMS depth) may find the maintenance and FM capabilities less specialized. The product is oriented toward property management operations rather than full enterprise workplace/facilities suites. This can matter for large occupiers with extensive asset and preventive maintenance programs. Such teams may require additional tools for deep FM use cases.
Reporting depth varies by setup
Reporting quality and usefulness can depend on how consistently teams configure fields and follow processes. Without strong governance, data can become inconsistent across properties, reducing the reliability of portfolio-level reporting. Some organizations may need additional BI tooling for advanced analytics and dashboards. Buyers should confirm available standard reports and export options for their KPIs.
Plan & Pricing
| Plan | Price | Key features & notes |
|---|---|---|
| Standard | From £70.00 per month (incl. 50 units) — £1.40 per additional unit | Unlimited storage; Maintenance, Finance, Compliance modules; billed annually (see notes). |
| Professional | From £96.00 per month (incl. 60 units) — £1.60 per additional unit | Unlimited storage; Maintenance, Finance, Compliance modules; billed annually. |
| Enterprise | From £126.00 per month (incl. 70 units) — £1.80 per additional unit | Unlimited storage; Maintenance, Finance, Compliance modules; billed annually; enterprise invoicing options available. |
