Bigship
Courier software
- Features
- Ease of use
- Ease of management
- Quality of support
- Affordability
- Market presence
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Pay-as-you-go
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What is Bigship
Bigship is a shipping and logistics management platform that helps businesses create shipments, compare courier options, and manage order fulfillment workflows. It is typically used by e-commerce sellers and SMEs that ship parcels across multiple carriers and sales channels. The product focuses on rate discovery, label generation, tracking, and operational reporting from a single interface, with integrations intended to reduce manual work across order and courier systems.
Multi-carrier shipping aggregation
Bigship centralizes access to multiple courier services so teams can select a carrier and service level per shipment. This supports operational consistency when shipping across regions or handling different parcel profiles. It can reduce the need to maintain separate carrier portals for day-to-day dispatch work.
Order-to-label workflow support
The platform supports common fulfillment steps such as importing orders, generating shipping labels, and managing pickup/dispatch. This helps standardize processes for small operations that otherwise rely on spreadsheets and manual entry. It is aligned to parcel shipping use cases rather than fleet dispatching.
Tracking and exception visibility
Bigship provides shipment tracking views intended to monitor delivery progress and identify delays or exceptions. Centralized tracking can help customer support teams respond without switching between carrier sites. Basic reporting can also help reconcile shipment status across carriers.
Limited courier-operations depth
As a shipping aggregator, Bigship may not cover the full operational needs of courier companies that run their own fleets. Capabilities such as route optimization, driver shift management, proof-of-delivery capture, and dispatch automation may require separate tools. Organizations focused on last-mile fleet execution may find the feature set less comprehensive than dedicated courier management systems.
Integration details vary by channel
E-commerce and marketplace integrations are often a deciding factor, but the exact depth (e.g., order sync fields, returns, COD reconciliation, webhooks) can vary by channel. Some workflows may still require manual handling or custom integration work depending on the store stack. Buyers typically need to validate supported platforms and API capabilities during evaluation.
Pricing and SLA transparency
Total cost can depend on shipment volume, negotiated carrier rates, and any platform fees, which may not be fully clear without a quote. Service levels for support, onboarding, and issue resolution can also vary by plan and region. This can make it harder to compare like-for-like against other courier software options without a detailed proposal.
Plan & Pricing
Pricing model: Pay-as-you-go (usage-based shipping + undisclosed platform fee) Free tier/trial: Free plan: Unavailable; Free trial: Unavailable Example costs:
- B2B heavy shipments — INR 7.5 per kg (advertised on BigShip homepage and stated in FAQ).
- Technology/platform fee — BigShip FAQ states “We do charge a nominal fee for our platform” but does not disclose an amount. Notes:
- BigShip provides an Open Rate Calculator on its site for customised shipping rates and indicates courier-partner rates vary by service and shipment type. Detailed/plan pricing is not published on the vendor site; users must sign up or contact BigShip for exact platform/volume pricing.
