Blackthorn Payments
Payment processing software
Payment software
- Features
- Ease of use
- Ease of management
- Quality of support
- Affordability
- Market presence
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- Public sector and nonprofit organizations
- Education and training
- Healthcare and life sciences
What is Blackthorn Payments
Blackthorn Payments is a payment processing product designed to take payments inside Salesforce and related business workflows. It supports use cases such as collecting one-time payments, managing recurring billing, and automating payment-related steps tied to CRM records. The product is typically used by Salesforce-centric organizations that want payments, receipts, and reconciliation activities to stay connected to customer and transaction data in Salesforce.
Native Salesforce workflow fit
The product is built for Salesforce environments, so payment actions can be initiated from Salesforce objects and business processes. This reduces the need to move users between separate payment portals and CRM screens. It also supports keeping customer, invoice, and payment context together for reporting and operational follow-up.
Recurring and one-time payments
Blackthorn Payments supports both one-time charges and recurring payment scenarios, which is important for subscriptions, memberships, and installment plans. This allows teams to standardize payment collection across different revenue models. It can also reduce reliance on separate billing tools when the primary requirement is collecting and tracking payments.
Automation-friendly payment operations
The product is positioned to work with Salesforce automation patterns (e.g., approvals, notifications, and record-driven processes). This can help teams automate tasks such as sending receipts, updating payment status fields, and triggering downstream fulfillment steps. For organizations already using Salesforce as the system of record, this can simplify operational handoffs.
Salesforce dependency
The strongest fit is for organizations that run core customer and revenue workflows in Salesforce. Teams without Salesforce, or with limited Salesforce adoption, may find the product less applicable than standalone payment platforms. This dependency can also increase implementation effort if Salesforce data models and processes are not already well defined.
Payment rails and geography limits
Payment processing capabilities often vary by supported payment methods, currencies, and countries, and these constraints can affect rollout plans. Buyers typically need to validate supported card brands, ACH/bank transfer options, payout timing, and regional availability. If a business requires broad international coverage or specialized local payment methods, additional providers or workarounds may be necessary.
Complexity for simple needs
Organizations that only need basic invoicing links or occasional card payments may find a Salesforce-integrated payments setup heavier than required. Configuration, permissions, and data mapping can add overhead compared with lightweight payment tools. Total cost can also increase when factoring in Salesforce administration and ongoing maintenance.
Plan & Pricing
| Plan | Price | Key features & notes |
|---|---|---|
| Blackthorn Payments (Payments app) | Not listed — Contact sales / Request quote | Native Salesforce payments processing; accepts 120+ gateways; invoices, automated billing, reconciliation (pricing page shows "Get Payments" / contact options, no public prices). |
| Blackthorn Events (Event management) | Not listed — Contact sales / Request quote | Event builder, ticketing, onsite/virtual management, reporting and analytics (pricing page links to "Get Blackthorn Events"). |
| Blackthorn Messaging (SMS) | Not listed — Contact sales / Request quote | Send/automate personalized SMS from Salesforce (pricing page links to "Get Messaging"). |
Seller details
Blackthorn.io, Inc.
2015
Private
https://blackthorn.io/
https://x.com/blackthornio
https://www.linkedin.com/company/blackthorn-io/
