ChARM TeleHealth
Telemedicine software
Health care software
- Features
- Ease of use
- Ease of management
- Quality of support
- Affordability
- Market presence
Take the quiz to check if ChARM TeleHealth and its alternatives fit your requirements.
$20 per provider per month
Free Trial
Free version unavailable
Small
Medium
Large
- Healthcare and life sciences
- Professional services (engineering, legal, consulting, etc.)
- Arts, entertainment, and recreation
What is ChARM TeleHealth
ChARM TeleHealth is a telemedicine module within the ChARM Health platform that enables clinicians to conduct virtual patient visits. It is used by outpatient practices and individual providers to schedule and host video appointments and document encounters as part of a broader practice workflow. The product is typically positioned as an integrated option for organizations that want telehealth tied to EHR, scheduling, and patient communications rather than a standalone video tool.
Integrated with clinical workflows
ChARM TeleHealth is designed to work within the broader ChARM Health environment, which can reduce context switching between video visits and clinical documentation. Practices that already use the platform can align telehealth visits with scheduling, patient records, and follow-up tasks. This integrated approach can be operationally simpler than pairing a separate telehealth tool with a practice management system.
Supports outpatient care delivery
The product fits common ambulatory telehealth scenarios such as routine follow-ups, medication management check-ins, and remote consultations. It is oriented toward provider-led sessions rather than consumer marketplace-style therapy matching. This makes it more suitable for clinics that need telehealth as one channel within ongoing care.
Practice-oriented administration
Telehealth features are typically administered alongside practice settings, user roles, and patient communications within the same system. This can help standardize how staff schedule and run virtual visits across providers. It also supports consistent operational processes compared with using multiple disconnected tools.
Best fit within ChARM
Organizations not already using ChARM Health may find the telehealth module less compelling than standalone telemedicine products. Adoption may require aligning with ChARM’s broader EHR/practice-management approach rather than deploying telehealth independently. This can increase switching costs for practices committed to another clinical system.
Feature depth varies by specialty
Specialty practices (for example, behavioral health programs with complex documentation, measurement-based care, or group workflows) may require capabilities beyond general telehealth visit delivery. Some specialty-specific workflows are often handled more deeply by purpose-built systems in the space. Buyers typically need to validate specialty templates, assessments, and workflow support during evaluation.
Limited public vendor specifics
Publicly available, product-specific details (for example, independently published uptime metrics, third-party security attestations, or detailed API documentation) can be harder to verify without direct vendor engagement. This can lengthen due diligence for organizations with strict procurement requirements. Prospective customers may need to request documentation and references to confirm fit.
Plan & Pricing
| Plan | Price | Key features & notes |
|---|---|---|
| CharmTeleHealth (TeleHealth add-on) | $20 per provider per month | HIPAA-compliant video consultations (desktop & mobile), screen-sharing, local recording support, consultation summary sent to patients; TeleHealth listed as a paid add-on on CharmHealth pricing page. |
| Free Edition (CharmHealth EHR) | $0 (limited) | Free edition limited to 50 encounters/month, 1 provider, 5 users, up to 1,000 patients; add-ons (including TeleHealth) can be purchased while on the free edition. |
| Encounter Plan | $0.50 per encounter (monthly minimum $25) | Usage-based (charges based on encounters); auto-upgrades from Free when exceeding 50 encounters/month. |
| Provider Plan | $200 per provider per month (also $350 option available) | Fixed per-provider subscription; Non-Physician Providers (NPPs) charged $200; Provider plan covers provider access to TeleHealth billing (telehealth add-on charge must be accepted to enable). |
