Clinical Exchange HIE (RelayHealth)
Value-based performance management analytics software
Health care software
- Features
- Ease of use
- Ease of management
- Quality of support
- Affordability
- Market presence
Take the quiz to check if Clinical Exchange HIE (RelayHealth) and its alternatives fit your requirements.
Completely free
Free Trial unavailable
Free version
Small
Medium
Large
-
What is Clinical Exchange HIE (RelayHealth)
Clinical Exchange HIE (RelayHealth) is a healthcare information exchange solution used to share clinical data and care documents across organizations. It supports use cases such as transitions of care, referrals, and coordination between providers, payers, and other care settings. The product focuses on interoperability workflows and secure exchange rather than serving as a full electronic health record or a standalone analytics platform.
Interoperability-focused exchange workflows
The product is designed around exchanging clinical information across disparate systems and organizations. It supports common HIE workflows such as sending and receiving care summaries and coordinating transitions of care. This focus can reduce reliance on point-to-point interfaces for each trading partner. It fits organizations that need cross-network data sharing more than internal system reporting.
Supports multi-organization coordination
Clinical Exchange HIE is positioned for scenarios involving multiple stakeholders, including provider networks and payer-provider collaboration. It can help standardize how information is routed and tracked across participating entities. This is useful where care coordination spans hospitals, ambulatory practices, and post-acute settings. It aligns with operational needs that accompany value-based care programs, even if it is not primarily an analytics tool.
Secure clinical data exchange
HIE products typically emphasize secure transport and controlled access to clinical information, and this product is used for that purpose. It supports exchanging sensitive healthcare data in a governed manner between organizations. This can help organizations meet internal security requirements for external data sharing. It is most relevant when secure external exchange is a primary requirement.
Not a primary analytics platform
Despite being used in value-based care contexts, the product’s core function is data exchange rather than performance management analytics. Organizations often still need separate tools for quality measurement, risk stratification, and contract performance reporting. This can increase the number of systems required for end-to-end value-based care operations. Buyers should validate what analytics, if any, are included versus requiring integrations.
Integration and onboarding effort
HIE deployments commonly require significant partner onboarding, interface work, and data governance alignment across participants. Variability in data standards and source system quality can limit the completeness and usability of exchanged data. Implementation timelines can depend on external organizations’ readiness and technical capabilities. Ongoing maintenance may be needed as participants change systems or workflows.
Dependent on network participation
The value of an HIE is constrained by who participates and what data they contribute. If key providers, facilities, or payers are not connected, exchange coverage may be incomplete. Data latency and document-based exchange can also limit real-time clinical decision support use cases. Organizations should assess network reach and data types available for their specific region and partners.
Plan & Pricing
-
Clinical Exchange — Clinician portal (Orders & Results): Official registration page states providers can "submit orders for lab tests, and receive results electronically — all at no cost to you." (Vendor page indicates free registration/access for clinician portal.)
-
Clinical Exchange — ePrescribe / Enterprise integrations: Optum/Change Healthcare product pages (Clinical Exchange ePrescribe and Clinical Exchange Orders & Results on the Optum Marketplace) present "Contact sales" / "Request a quote" CTAs; no public pricing, tiers, or per-user/per-month rates are published on the vendor site.
-
Summary: Vendor official pages show a permanently free clinician portal for orders & results, while commercial/enterprise features (ePrescribe integrations, marketplace product listings) are sold via quote/contact-sales with no published prices found on the official sites.
Seller details
McKesson Corporation
Irving, Texas, USA
1833
Public
https://www.mckesson.com/
https://x.com/mckesson
https://www.linkedin.com/company/mckesson/
