Delyva
Courier software
- Features
- Ease of use
- Ease of management
- Quality of support
- Affordability
- Market presence
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What is Delyva
Delyva is a delivery management and courier operations platform used to plan, dispatch, track, and manage last‑mile deliveries. It supports businesses that run their own fleets as well as organizations coordinating deliveries across multiple drivers and service areas. The product typically includes driver apps, customer tracking/notifications, and operational dashboards to manage delivery workflows and performance. It is commonly used by retail, food and beverage, and e-commerce teams that need delivery visibility and proof of delivery.
End-to-end delivery workflow
Delyva covers core courier workflows such as order intake, dispatching, driver assignment, tracking, and proof of delivery. This reduces reliance on separate tools for driver coordination and customer status updates. The platform structure aligns with common last‑mile operational needs found in courier software suites. It is suitable for teams that need a single system of record for delivery execution.
Driver and customer visibility
The product provides delivery status visibility for operations teams and typically supports customer-facing tracking and notifications. This helps reduce inbound "where is my order" inquiries and improves delivery transparency. Driver-side mobile workflows support task execution in the field. These capabilities are standard requirements for courier operations and are important for service-level management.
Multi-stop route support
Delyva supports managing multiple deliveries per run, which is important for courier and distribution use cases. Route planning and sequencing features help dispatchers organize daily workloads more efficiently. This is particularly relevant for businesses handling high delivery volumes or scheduled delivery windows. It fits scenarios where manual route planning becomes a bottleneck.
Limited public technical detail
Publicly available documentation on APIs, webhooks, and integration patterns is not always as detailed as some enterprise-focused courier platforms. This can increase evaluation time for teams with complex integration requirements. Buyers may need vendor-led discovery to confirm integration depth with e-commerce, POS, or ERP systems. Integration feasibility can therefore be harder to validate from public sources alone.
Enterprise feature depth varies
Advanced capabilities such as highly configurable rating, complex carrier billing, and deep SLA/contract management may not match the breadth found in some specialized enterprise courier systems. Organizations with multi-branch courier networks or complex compliance needs should validate feature coverage. Reporting and analytics requirements can also vary widely by industry. A proof-of-concept is often needed for complex operational models.
Geographic service fit required
Operational fit can depend on where the business operates and what local delivery workflows are required. Some courier platforms emphasize specific regions, driver ecosystems, or local integrations. Companies operating across many countries should confirm language, timezone support, and local mapping/notification dependencies. Service expectations for support coverage should also be validated for global rollouts.
Plan & Pricing
Tiered / Subscription plans
| Plan | Price | Key features & notes |
|---|---|---|
| DelyvaNow+ | RM298 /month | Includes Courier & Delivery Rates (DelyvaNow Basic 4800), link your own courier account(s), branded tracking page, branded e-mail & SMS notifications, branded return page. |
| DelyvaX | Custom / Ask | Enterprise offering — link courier accounts, branded tracking page, branded WhatsApp/e-mail/SMS notifications, manage drivers, branded driver Android app, shipping portal, admin portal + live map. Contact sales for pricing. |
Usage-based / Pay-as-you-go (DelyvaNow Basic)
Pricing model: Pay-as-you-go (top-up credits) Top-up amounts: RM20 – RM10,000 Example costs / rates (as listed):
- Instant, Same-day Delivery: from RM5.25
- Domestic Delivery: from RM5.50
- Cold-chain Delivery: from RM18.00
- Cash on delivery (COD): from 2.5% of item value (or minimum RM2)
- International Delivery: from RM14.73
- Premium insurance coverage: 1.06% of item value
- E-mail notifications: free
- SMS notifications: from RM0.10 per SMS
Billing & notes: Credits are deducted per completed booking; account creation is free; account credits are described on the pricing page as not expiring and credits are non-refundable.
Seller details
Delyva Sdn Bhd
Kuala Lumpur, Malaysia
Private
https://www.delyva.com/
https://www.linkedin.com/company/delyva/
