Freed
Medical transcription software
Health care software
- Features
- Ease of use
- Ease of management
- Quality of support
- Affordability
- Market presence
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$39 per user per month
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What is Freed
Freed is an AI medical scribing and transcription product that converts clinician-patient conversations into structured clinical notes. It is used by clinicians and small practices to reduce manual documentation time and support common note formats (for example, SOAP-style notes). The product focuses on ambient capture and automated summarization rather than being a full electronic health record (EHR). Deployment is typically app-based and designed to fit into existing clinical documentation workflows.
AI-generated clinical note drafts
Freed produces draft clinical notes from recorded encounters, which can reduce the amount of manual typing required. It supports turning conversational audio into structured sections that clinicians can review and edit. This aligns with common ambient documentation workflows used in outpatient settings. The output is intended to be clinician-reviewed rather than automatically finalized.
Workflow fit for clinicians
The product is positioned for direct use by clinicians rather than requiring dedicated transcription staff. It supports a capture-to-note workflow that can be used during or immediately after a visit. This can be useful for clinicians who want a lightweight documentation layer without changing their core clinical systems. The focus is on note creation rather than broader practice management.
Designed for healthcare documentation
Freed is purpose-built for clinical documentation use cases rather than general dictation. It emphasizes medical note structure and encounter summarization, which is distinct from generic speech-to-text tools. This can help produce outputs that are closer to clinical note conventions. It is typically used as an assistive layer alongside existing EHR processes.
EHR integration depth varies
Freed is not itself an EHR, so users often need to copy/paste or otherwise transfer notes into their record system. The availability and maturity of direct integrations can vary by EHR and deployment context. Where integration is limited, the workflow may add steps for review and import. Organizations with strict interoperability requirements may need to validate fit carefully.
Output requires clinician review
As with other AI scribing tools, generated notes can contain omissions or misinterpretations, especially with overlapping speech, accents, or noisy environments. Clinicians remain responsible for verifying accuracy, completeness, and clinical appropriateness. This review step can reduce time savings in complex visits. Policies may be needed to standardize how edits and attestations are handled.
Privacy and compliance diligence needed
Ambient recording and cloud processing introduce privacy, consent, and data-retention considerations. Buyers typically need to confirm HIPAA-related controls, business associate agreement (BAA) availability, and how audio/transcripts are stored and used. Requirements can differ by specialty, state, and organization policy. Security reviews may be more involved for larger health systems.
Plan & Pricing
| Plan | Price | Key features & notes |
|---|---|---|
| Starter | $59 per user/month (monthly) or $39 per user/month (when billed annually) | 1 clinician; Up to 40 notes per month; Specialty-specific templates; World-class live support; "Try free" option shown on site |
| Core | $79 per user/month (monthly) or $59 per user/month (when billed annually) | Unlimited note generation; Instant template builder; AI clinician assistant for editing; Marked “Most popular” |
| Premier | $119 per user/month (monthly) or $104 per user/month (when billed annually) | Full suite including visit summaries & patient context; Instant patient instructions, letters & referrals; EHR push integration; ICD-10 coding (CPT in beta) |
| Groups | Custom pricing (contact sales) | All Premier features plus clinic-level capabilities: onboarding, SSO, admin dashboards, dedicated account manager; Group features and volume discounts noted |
