Granola
AI meeting assistants software
- Features
- Ease of use
- Ease of management
- Quality of support
- Affordability
- Market presence
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$14 per user per month
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What is Granola
Granola is an AI meeting assistant focused on capturing meeting notes and producing structured summaries and action items. It is used by individuals and teams to document internal meetings, customer calls, and recurring check-ins without relying solely on manual note-taking. The product emphasizes lightweight note capture and post-meeting outputs that can be shared or reused in follow-ups. It typically fits organizations that want faster meeting documentation rather than a full conversation-intelligence suite.
Fast meeting summaries
Granola generates post-meeting summaries that consolidate key points, decisions, and next steps into a readable format. This reduces the time required to turn raw discussion into follow-up material. For teams that run many recurring meetings, the structured output supports consistent documentation. It aligns with common expectations for AI meeting assistants in this category.
Action items extraction
The product identifies tasks and owners from meeting content and presents them as action items. This helps teams avoid losing commitments in long transcripts or scattered notes. It supports common workflows like sending recaps to attendees and tracking next steps. This capability is a core requirement in the AI meeting assistant space.
Lightweight note workflow
Granola is positioned around quick capture and sharing of meeting notes rather than complex analytics. That can make it easier to adopt for users who primarily want summaries and written artifacts. It can fit well for internal collaboration where simple documentation is the main goal. The focus can reduce setup and operational overhead compared with more feature-heavy platforms.
Limited deep conversation analytics
Compared with more sales-focused conversation platforms, Granola appears less oriented toward advanced coaching, scoring, or detailed talk-time analytics. Organizations that need structured call libraries, rep performance dashboards, or revenue intelligence may find gaps. If those capabilities are required, teams may need additional tooling. This can matter most for sales and customer success enablement use cases.
Integration coverage unclear
Publicly verifiable details on the breadth of CRM, ticketing, and knowledge-base integrations are limited. If a team requires automatic syncing to systems like CRM records, project trackers, or documentation tools, they may need to validate integration depth during evaluation. Limited integrations can increase manual work for distributing notes. This is a common differentiator among products in this category.
Admin and compliance maturity
For regulated environments, buyers often require SSO/SAML, granular retention controls, audit logs, and formal security documentation. Granola’s publicly available information may not clearly confirm the full set of enterprise controls. Teams with strict governance requirements should verify security, data handling, and admin features before rollout. This can affect suitability for larger enterprises.
Plan & Pricing
| Plan | Price | Key features & notes |
|---|---|---|
| Basic | $0 per user/month | AI meeting notes, AI chat within and across meetings, shared folders, customized note templates, multi-language support, limited meeting history/retention, opt-out of model training. |
| Business | $14 per user/month | Everything in Basic plus: unlimited meeting notes & history, access to advanced AI thinking models, advanced integrations (Attio, Notion, Slack, HubSpot, Affinity, Zapier), centralized billing & user management. |
| Enterprise | $35 per user/month (starting at $35) | Everything in Business plus: enterprise-grade security & admin controls, single sign-on (SSO), priority support and usage analytics, API data access, org-wide auto-deletion periods, admin controls for meeting link sharing, org-wide opt-out of model training. |
