fitgap

Healthee

Benefits support software
Features
Ease of use
Ease of management
Quality of support
Affordability
Market presence
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Pricing from
$4.00 per employee per month
Free Trial unavailable
Free version unavailable
User corporate size
Small
Medium
Large
User industry
  1. Information technology and software
  2. Healthcare and life sciences
  3. Media and communications

What is Healthee

Healthee is a benefits support platform that helps employees understand and use employer-sponsored health and related benefits. It provides a digital front door for benefits questions, plan information, and guidance during enrollment and throughout the year. The product is typically used by HR and benefits teams to reduce benefits-related inquiries and improve employee self-service, with support delivered through an app/web experience and human assistance.

pros

Employee-facing benefits guidance

Healthee focuses on helping employees navigate health benefits, including understanding coverage, costs, and common benefit workflows. This aligns well with organizations that need ongoing benefits support beyond annual enrollment. The employee-centric experience can reduce repetitive HR tickets by deflecting common questions into self-service and guided support.

Combines digital and human support

The platform pairs software-based guidance with access to benefits experts for more complex questions. This hybrid model can be useful when employees need interpretation of plan rules or help with next steps rather than only static content. It provides a support layer that complements, rather than replaces, core benefits administration systems.

Year-round benefits operations use

Healthee is designed for continuous use across the benefits lifecycle, not only open enrollment. It supports ongoing events such as claims and billing questions, provider navigation, and life-event changes. This makes it suitable for employers that want a single place for benefits help across multiple benefit types and vendors.

cons

Not a full admin system

Healthee primarily addresses benefits support and navigation rather than end-to-end benefits administration. Employers may still need a separate system of record for eligibility, enrollment processing, carrier connections, and payroll deductions. As a result, value depends on how well it complements existing HRIS/benefits administration tooling.

Integration requirements vary

To deliver accurate plan details and personalized guidance, the product typically depends on integrations and data feeds from HR, benefits, and carrier ecosystems. Implementation effort and ongoing data quality can affect the employee experience. Organizations with fragmented benefits data may need additional work to keep information current.

Scope depends on employer setup

The breadth of support can vary based on the employer’s benefit offerings, plan complexity, and what information is provided to the platform. Some use cases (for example, specialized benefits or custom plan rules) may require configuration and content management. Employers should validate coverage for their specific benefit mix and workflows during evaluation.

Plan & Pricing

Pricing model: Per-employee subscription (PEPM) Price: $4.00 per employee per month (stated as a headline price on Healthee "Who we serve" pages for HCM/PEO/TPA integrations) Included / typical features: AI healthcare concierge (Zoe), benefits navigation, plan comparison tool, telehealth, cost transparency, provider search, pharmacy benefits, claims/FWA analytics (feature set varies by integration and order form) Notes: Healthee’s Subscription Terms state that specific fees are set in the mutually signed Order Form (fees and any additional Professional Services are described in Order Forms/SOWs). The site repeatedly markets Healthee as available for “only $4 a month per employee” for HCM/PEO/TPA integrations but does not publish additional tiered plans, multi-tier pricing, or public enterprise list prices on the website.

Example cost calculation: 100 employees → $400/month (100 x $4.00)

Discounts / custom pricing: Not publicly specified on the website; Order Forms and SOWs govern professional services and pricing (custom/negotiated pricing implied).

Seller details

Healthee, Inc.
New York, NY, USA
2019
Private
https://healthee.com
https://x.com/healthee
https://www.linkedin.com/company/healthee/

Tools by Healthee, Inc.

Healthee
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