hellotax
Sales tax and VAT compliance software
Accounting & finance software
- Features
- Ease of use
- Ease of management
- Quality of support
- Affordability
- Market presence
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€39 per country per month
Free Trial unavailableFree version unavailable
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What is hellotax
hellotax is a VAT compliance and filing service focused on online sellers that need help registering, reporting, and filing VAT obligations in multiple countries. It is commonly used by e-commerce merchants selling cross-border, including marketplace sellers that must manage VAT registrations and periodic returns. The product combines software workflows with managed services delivered by tax professionals, rather than operating purely as an API-first tax calculation engine. It is primarily oriented to VAT (especially Europe/UK) rather than broad, global indirect tax determination across all transaction types.
VAT registrations and filings
hellotax supports core VAT compliance tasks such as VAT registration, periodic VAT return preparation, and submission in supported jurisdictions. This aligns well with the needs of marketplace and cross-border sellers that must stay current on recurring filings. The service-led model can reduce internal effort for businesses that do not have in-house VAT expertise.
E-commerce seller orientation
The product is designed around common e-commerce VAT scenarios, including marketplace selling and cross-border trade where VAT obligations can arise in multiple countries. This focus can simplify onboarding compared with general-purpose accounting tools that treat VAT as a secondary feature. It is particularly relevant for small and mid-sized merchants that need operational help rather than building tax workflows internally.
Software plus managed service
hellotax combines a software portal with human-led compliance services, which can be useful when filings require interpretation of local rules or document handling. This approach can help teams that prefer outsourcing VAT compliance rather than integrating tax engines and building internal processes. It also provides a single place to track compliance status and deliverables across supported regions.
Limited tax determination depth
hellotax is primarily positioned for VAT compliance and filings, not as a full tax determination platform for real-time rate calculation across all sales channels and product taxability rules. Organizations needing automated tax calculation at checkout, complex exemption handling, or extensive tax content management may require additional tooling. This can increase integration and operational complexity for larger, multi-entity businesses.
Geographic scope constraints
The strongest fit is typically European/UK VAT use cases; coverage outside those regions may be more limited than broad indirect tax platforms. Businesses with significant US sales tax obligations or wide global footprint may need separate solutions for other jurisdictions. This can lead to fragmented compliance operations across regions.
Service-led scalability tradeoffs
A managed-service model can introduce dependency on provider timelines for data collection, review cycles, and submission windows. Companies with high transaction volumes, frequent changes, or strict internal close schedules may prefer more self-serve automation and API-driven workflows. Service scope and turnaround expectations should be validated during procurement.
Plan & Pricing
| Plan | Price | Key features & notes |
|---|---|---|
| New Seller | €49 per month per country (monthly) — €39 per month per country when billed yearly | Includes free VAT Registration/Takeover (when billed yearly), up to 500 transactions per year (company-wide), 1 integration, email support. Additional one-time VAT registration/takeover fee: €300 per country for monthly subscribers. Eligibility: company must have ≤500 transactions/year. cite |
| OSS - Physical & Digital Goods (OSS) | €89 per month | Includes OSS registration, access to OSS software and Tax Letter Inbox, automatic/manual quality control, ready-to-file OSS reports, submission of OSS reports. Additional OSS registration fee may apply: €149 one-time. Additional country-specific costs may apply. cite |
| Established Seller | €119 per month per country | Personalized service with dedicated account manager, unlimited transactions, unlimited integrations, email & phone support, 1 hour free accounting consultation/year. Yearly billing: site states “Save 20%” (annual discount) and free registrations/takeovers when billed yearly. One-time VAT registration fee for monthly subscribers: €300 per country. cite |
| 5 Countries Package | €470 per month (includes 5 countries) | Best for larger companies: unlimited transactions and integrations, dedicated account manager, email & phone support, 3 hours free accounting consultation/year; includes 5 countries. Additional VAT registration/takeover fees may apply for monthly billing. cite |
Notes: Additional services & official one-time fees (from hellotax helpdesk): VAT Expert Consultation €150–€225/hour; OSS Registration €149 one-time; VAT backdated filing €119 per filing; VAT amendment €119 per filing; Tax Office Communication €150/hour. Site also lists available billing methods (credit cards, SEPA). All pricing and notes are taken from hellotax official pricing and helpdesk pages. cite
