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Hume AI

Features
Ease of use
Ease of management
Quality of support
Affordability
Market presence
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Pricing from
$3 per month
Free Trial unavailable
Free version
User corporate size
Small
Medium
Large
User industry
  1. Information technology and software
  2. Public sector and nonprofit organizations
  3. Construction

What is Hume AI

Hume AI is an emotion AI platform that provides models and APIs to detect and describe emotional expression in human communication, including voice and text. It is used by product teams and developers to add emotion-aware features to applications such as conversational agents, customer support analytics, and user research workflows. The product emphasizes developer access via APIs/SDKs and provides emotion-related outputs intended to be integrated into downstream business logic and experiences.

pros

Developer-first API access

Hume AI offers programmatic access to emotion-related inference through APIs intended for application integration. This supports embedding emotion signals into chat, voice, and analytics pipelines rather than limiting usage to a standalone dashboard. For teams building custom experiences, API-based delivery typically reduces friction compared with tools designed primarily for manual analysis.

Multi-modal emotion signals

The platform is positioned around analyzing emotional expression across common communication modalities such as voice and text. This can be useful when teams need consistent emotion features across channels (e.g., call audio plus chat transcripts). Multi-modal coverage can reduce the need to stitch together separate vendors for different input types.

Fits conversational AI use cases

Hume AI is commonly associated with emotion-aware conversational experiences, including companion or assistant-style interactions. This aligns with use cases where emotion signals influence response style, escalation, or safety logic. The product’s focus on real-time or near-real-time inference supports interactive applications more directly than research-only tooling.

cons

Validation and bias scrutiny

Emotion inference can be sensitive to demographic, cultural, and contextual variation, and buyers often require detailed documentation on training data, evaluation methodology, and known failure modes. If such artifacts are limited or not tailored to a buyer’s population, additional internal validation work is typically required. This can slow procurement for regulated or high-risk deployments.

Integration and tuning effort

API-based emotion signals usually require engineering work to handle streaming audio, transcription dependencies, latency constraints, and downstream decision logic. Teams may also need to calibrate thresholds and map model outputs to business actions. Compared with end-to-end research platforms, implementation effort can be higher for non-technical teams.

Privacy and consent requirements

Analyzing voice and text for emotional expression can trigger heightened privacy, consent, and data retention requirements, especially in customer support and workplace contexts. Organizations may need additional controls for data minimization, on-device processing, or regional data handling. These constraints can limit feasible deployment scenarios or increase compliance overhead.

Plan & Pricing

Plan Price Key features & notes
Free $0 / month 10,000 characters/month (~10 minutes); 5 minutes monthly EVI usage; no projects limit; no commercial voice conversion/license; Discord support only.
Starter $3 / month 30,000 characters/month (~30 minutes); 40 minutes EVI included (additional EVI billed $0.07/min); 20 projects; 5 concurrent connections; Discord support; 1st month 50% off.
Creator $7 / month and $14 / month (both shown on site) 140,000 characters/month (~140 minutes); 200 minutes EVI included ($0.07/min for overage); 1,000 projects; 5 concurrent connections; unlimited voice creation (create and use).
Pro $70 / month 1,000,000 characters/month (~1,000 minutes); 1,200 minutes EVI included ($0.06/min overage); 3,000 projects; 10 concurrent connections.
Scale $200 / month 3,300,000 characters/month (~3,300 minutes); 5,000 minutes EVI included ($0.05/min overage); 10,000 projects; 20 concurrent connections; 3 team seats.
Business $500 / month 10,000,000 characters/month (~10,000 minutes); 12,500 minutes EVI included ($0.04/min overage); 20,000 projects; 30 concurrent connections; 5 team seats.
Enterprise Custom Contact sales — "As much as you need" for characters, EVI minutes, RPM, projects, concurrent connections, voices, and team seats.

Expression Measurement (usage-based) — pricing listed on official site: Pricing model: Pay-as-you-go Free tier/trial: N/A (see Free plan above for TTS/EVI free allocation) Example costs:

  • Video with audio: $0.0828 / minute (facial expression, speech prosody, vocal burst, emotional language, facemesh, transcription).
  • Audio only: $0.0639 / minute (speech prosody, vocal burst, emotional language, transcription).
  • Video only: $0.045 / minute (facial expression, facemesh).
  • Images: $0.00204 / image (facial expression, facemesh).
  • Text only: $0.00024 / word (emotional language). Discount options: Volume discounts / enterprise pricing listed as "Volume discounts" on site; contact sales for enterprise pricing.

Seller details

Hume AI, Inc.
New York, NY, USA
2021
Private
https://www.hume.ai/
https://x.com/hume_ai
https://www.linkedin.com/company/hume-ai/

Tools by Hume AI, Inc.

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