Infomaniak E-mail
Email management software
- Features
- Ease of use
- Ease of management
- Quality of support
- Affordability
- Market presence
Take the quiz to check if Infomaniak E-mail and its alternatives fit your requirements.
CHF 1.76 per user per month
Free TrialFree version
Small
Medium
Large
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What is Infomaniak E-mail
Infomaniak E-mail is a hosted email service provided by Infomaniak that offers business and personal mailboxes with webmail access and standard email protocols. It is used by organizations that want email hosting tied to their own domain, with administrative controls for managing users and mailboxes. The service emphasizes data hosting in Switzerland and integrates with Infomaniak’s broader suite of cloud services (such as domain/DNS and collaboration tools).
Swiss-based email hosting
Infomaniak hosts email data in Switzerland, which can be a requirement for organizations with specific data residency or jurisdiction preferences. This positioning can simplify internal compliance discussions for teams that must document where email is stored. It also provides an alternative to email stacks that default to US-based infrastructure.
Domain and mailbox administration
The product supports domain-based email hosting with centralized administration for mailboxes, aliases, and related settings. This fits small-to-mid sized IT teams that need to provision and manage multiple users without building their own mail server. It aligns with common business email management needs rather than focusing only on individual inbox productivity features.
Standards-based client compatibility
Infomaniak E-mail works with common email clients via standard protocols (for example IMAP/SMTP) in addition to webmail. This allows organizations to keep existing desktop and mobile workflows while changing the hosting provider. It also reduces lock-in compared with solutions that require a proprietary client experience.
Fewer advanced inbox workflows
Compared with tools focused on inbox productivity, the service is less centered on features like AI triage, advanced follow-up automation, or deep inbox analytics. Teams looking for sophisticated scheduling, reminders, and workflow automation may need additional tools. The core value is hosting and management rather than personal productivity augmentation.
Collaboration features vary by plan
Shared inbox, team assignment, and cross-channel messaging capabilities are not the primary focus of a traditional email hosting service. Organizations that run customer-facing support or sales inboxes may find they need a dedicated shared-inbox layer on top. This can add complexity and cost compared with suites that bundle these workflows tightly.
Ecosystem and integrations limits
Integration breadth with third-party business apps can be narrower than large productivity suites with extensive marketplaces and identity/admin ecosystems. Some organizations may need extra configuration for SSO, device management, or compliance tooling depending on their environment. This can matter most for larger enterprises with standardized IT stacks.
Plan & Pricing
kSuite (tiered subscription)
| Plan | Price | Key features & notes |
|---|---|---|
| Free (kSuite Free) | CHF 0 (Free for life) | 1 free @etik.com / @ik.me / @ikmail.com address; 20 GB e-mail storage; 15 GB kDrive; limited Mail & kDrive features; standard support. |
| Standard (kSuite Standard) | CHF 1.76 per user/month (annual billing) | 2 secure professional email addresses per user; unlimited e-mail storage; 50 GB kDrive per user; kSuite apps included. |
| Business (kSuite Business) | CHF 3.67 per user/month (annual billing) — (listed CHF 7.33 regular; 50% off 1st year) | 5 secure professional email addresses per user; unlimited e-mail storage; 3 TB kDrive per user; 50% discount first year noted on site. |
| Enterprise (kSuite Enterprise) | CHF 6.92 per user/month (annual billing) — (listed CHF 13.83 regular; 50% off 1st year) | 10 secure professional email addresses per user; unlimited e-mail storage; 6 TB kDrive per user; Custom Brand included; 50% discount first year noted on site. |
Mail Service (standalone per-address offering) — Usage-style pricing
Pricing model: Fixed per-email-address subscription Free tier/trial: Not presented as free — separate Mail Service is paid from CHF 2.29 / month per address. Example costs: Mail Service – From CHF 2.29 per month (per email address). Notes: Mail Service provides a single secure professional email address with unlimited mail storage; intended for purchasing individual addresses without full kSuite.
Additional notes: Prices on the site are presented in CHF and do not include VAT; many offers show an annual billing rate and marketing discounts (e.g., 50% off the first year for Business/Enterprise). All offers are limited to a maximum of 300 users on the pricing pages.
Seller details
Infomaniak Network SA
Geneva, Switzerland
1994
Private
https://www.infomaniak.com/
https://x.com/infomaniak
https://www.linkedin.com/company/infomaniak/
