Moovs
Taxi & limousine software
Transportation software
Non-emergency medical transportation (NEMT) software
- Features
- Ease of use
- Ease of management
- Quality of support
- Affordability
- Market presence
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$199 per month
Free Trial unavailable
Free version
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What is Moovs
Moovs is a cloud-based operations platform for chauffeur, limo, and private-hire transportation companies to manage bookings, dispatch, and day-to-day fleet activity. It supports workflows such as quoting, scheduling, driver assignment, and customer communications for pre-booked rides. The product focuses on back-office tools and operational visibility rather than a pure consumer ride-hailing marketplace. It is typically used by small to mid-sized operators that need centralized trip management across phone, web, and partner channels.
End-to-end trip operations
Moovs consolidates core workflows such as reservations, scheduling, dispatching, and trip tracking into one system. This reduces reliance on spreadsheets and separate tools for booking intake and driver coordination. For operators handling pre-booked rides, the workflow orientation aligns well with planned itineraries and multi-stop jobs.
Customer and driver communications
The platform supports operational messaging around trip status, assignments, and customer notifications. This helps standardize communications that are often handled manually by dispatchers. Consistent notifications can reduce inbound calls about ETAs and pickup details during peak periods.
Designed for limo/PHV operators
Moovs is oriented toward chauffeur and private-hire use cases, where reservations, account customers, and service levels matter more than instant hailing. This positioning can fit operators that run airport transfers, corporate rides, and event transportation. The feature set generally maps to dispatch needs in this segment rather than generic transportation scheduling.
NEMT depth may vary
While it can be used for scheduled transportation, Moovs is not positioned primarily as a specialized NEMT platform. Capabilities commonly required in NEMT—such as eligibility checks, payer-specific compliance workflows, and detailed trip attestation—may require workarounds or external systems. Buyers with heavy Medicaid broker requirements should validate NEMT-specific features during evaluation.
Marketplace and demand generation
Moovs focuses on operator operations rather than providing a built-in rider marketplace that generates demand. Companies expecting consumer app-driven acquisition may need separate marketing channels or integrations. This can be a limitation compared with products that emphasize rider network effects.
Integration scope not universal
Transportation operators often require integrations with payment providers, accounting tools, telephony, and partner networks. The availability and maturity of specific integrations can vary by region and operator needs. Prospective customers should confirm API access, supported integrations, and any additional costs for connectivity.
Plan & Pricing
| Plan | Price | Key features & notes |
|---|---|---|
| Free | $0 per month | Up to 10 rides/month; 1 user included; $0 setup fee. |
| Pro | $199 per month | Up to 250 rides/month; Unlimited users; $299 setup fee; Access to premium add‑ons; Credit card processing rate shown as 3.4% + $0.30 on site; "Try for Free" button present. |
| Enterprise | Starting at $499 per month | Unlimited rides and users; Access to premium add‑ons and Enterprise modules; Premium support; Contact sales for full pricing. |
Additional official add‑ons/fees (listed on vendor site): Passenger App — $499/month with $1,000 setup fee; Shuttle App — $299 per vehicle; Marketing/SEO and PPC services (starting at $449/month and $499/month respectively); Custom website — starts at $999 one‑time. Credit card processing rates vary by plan (site displays 4%+30¢ for Free, 3.4%+30¢ for Pro, 3%+30¢ for Enterprise).
