Netsmart OrderConnect
E-prescribing software
Health care software
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- Ease of management
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What is Netsmart OrderConnect
Netsmart OrderConnect is an electronic prescribing and medication-ordering module used by healthcare providers to create, route, and manage prescription orders within Netsmart clinical workflows. It is primarily used in behavioral health, human services, and post-acute settings that run Netsmart EHR platforms and need integrated e-prescribing as part of care delivery. The product focuses on connecting prescribers to pharmacy networks and supporting medication-related documentation and compliance steps inside the broader Netsmart ecosystem. It is typically deployed as part of a Netsmart solution stack rather than as a standalone e-prescribing tool.
Integrated with Netsmart workflows
OrderConnect is designed to work within Netsmart clinical and administrative workflows, reducing the need to switch between separate prescribing and charting tools. This can simplify user provisioning, patient context sharing, and documentation consistency across modules. For organizations already standardized on Netsmart, integration can be more straightforward than stitching together multiple third-party point solutions.
Supports regulated prescribing needs
E-prescribing products in this category commonly need to support controlled-substance workflows, identity verification, and auditability, and OrderConnect is positioned for use in regulated care environments. Keeping prescribing steps inside the clinical system can help maintain traceability for orders and related clinical notes. This is particularly relevant for organizations that must demonstrate compliance across distributed programs and prescribers.
Fit for multi-site provider orgs
Netsmart products are often used by provider organizations with multiple programs and locations, and OrderConnect aligns with that operating model. Centralized configuration and standardized prescribing workflows can help reduce variation across sites. This can be beneficial when rolling out consistent medication-ordering policies across a network of clinics or facilities.
Best for Netsmart customers
OrderConnect is typically most practical when paired with Netsmart EHR platforms and may be less attractive as a standalone e-prescribing option. Organizations using other EHRs may face additional integration work or may prefer a vendor-agnostic prescribing component. This can limit flexibility for mixed-technology environments.
Integration dependencies and complexity
E-prescribing depends on external networks, pharmacies, and identity/security services, which can introduce implementation dependencies. Connectivity issues, configuration requirements, or third-party changes can affect prescribing workflows even when the core EHR is stable. Organizations should plan for testing, monitoring, and support processes that span multiple parties.
Feature depth varies by setting
Compared with specialized prescribing-only products, feature breadth for niche workflows (for example, highly customized prior authorization processes or advanced mobile-first prescribing) may vary depending on the Netsmart stack and enabled services. Some capabilities may require additional modules, contracts, or partner services. Buyers should validate required workflows (controlled substances, formulary, medication history, refill routing) in their specific care setting.
Seller details
Netsmart Technologies, Inc.
Overland Park, Kansas, USA
1968
Private
https://www.ntst.com/
https://x.com/Netsmart
https://www.linkedin.com/company/netsmart/
