Peek Pro
Tour operator software
Travel arrangement software
- Features
- Ease of use
- Ease of management
- Quality of support
- Affordability
- Market presence
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$26 per agent per month
Free Trial unavailableFree version unavailable
Small
Medium
Large
- Arts, entertainment, and recreation
- Retail and wholesale
- Media and communications
What is Peek Pro
Peek Pro is a booking and operations platform for tour and activity operators. It supports online reservations, availability management, customer communications, and payment processing for scheduled experiences. The product is typically used by small to mid-sized operators that need a web booking flow and back-office tools to manage guides, capacity, and day-of operations. It also provides distribution and integration options to connect bookings across channels.
End-to-end booking workflow
Peek Pro centralizes inventory, scheduling, and reservations in one system. It supports online booking flows that can be embedded on an operator’s website and used for direct sales. It also covers common operational needs such as managing capacity, participant details, and confirmations. This reduces reliance on separate tools for booking intake and basic operations.
Operational tools for daily tours
The platform includes features oriented to day-to-day tour execution, such as managing departures, staff/guide assignments, and customer check-in workflows. These tools help operators coordinate multiple tours and time slots without manual spreadsheets. For businesses running frequent departures, this can improve consistency in how bookings move from sale to fulfillment. It is aligned with typical tour-operator operating models rather than general appointment scheduling.
Integrations and channel connectivity
Peek Pro offers integrations intended to connect booking data with other business systems and sales channels. This can help reduce double entry when operators sell through multiple sources. Compared with simpler booking tools, this type of connectivity is often important for scaling distribution. Integration availability can also support standardized reporting across channels.
Pricing can be complex
Tour-operator platforms often combine subscription fees with per-booking or payment-related charges, which can make total cost harder to forecast. Costs can vary based on booking volume, channels used, and enabled features. This can be a limitation for seasonal operators or those with highly variable demand. Buyers typically need to model costs under multiple volume scenarios.
Customization limits for edge cases
Operators with specialized products (multi-day itineraries, complex resource constraints, or unusual participant rules) may find that standard tour booking models require workarounds. Configuration options may not cover every pricing, packaging, or operational edge case. As a result, some businesses may need additional processes outside the system. This is a common constraint in off-the-shelf tour booking software.
Distribution dependence trade-offs
Using channel connectivity can increase reach but can also introduce operational complexity, such as reconciliation across sources and handling cancellations or changes from third parties. Operators may need clear internal processes to manage exceptions and customer service across channels. Reporting and attribution can also become more complicated when bookings originate from multiple sources. These trade-offs can matter for teams without dedicated operations staff.
Plan & Pricing
| Plan | Price | Key features & notes |
|---|---|---|
| Lowest plan (name not shown on site) | $26 per agent/month | Figure displayed on Peek Pro homepage; no plan name or public feature list associated on the page. |
| (unspecified) | $49 per agent/month | Figure displayed on Peek Pro homepage; mapping to a named plan is not provided. |
| Highest plan (name not shown on site) | $99 per agent/month | Figure displayed on Peek Pro homepage; no public plan name shown. |
| (unspecified/premium) | $215 per agent/month | Figure displayed on Peek Pro homepage; site does not label these figures with plan names or details. |
Notes: Peek Pro’s official website (peekpro.com) shows these pricing figures on its homepage but does not present a public, detailed pricing page with plan names, feature breakdowns, or billing cadence beyond the per-agent/per-month phrasing shown. The site instead prompts visitors to "Request Free Demo" / contact sales for pricing and onboarding details.
Seller details
Peek Travel, Inc.
San Francisco, CA, USA
2011
Private
https://www.peek.com/
https://x.com/peek
https://www.linkedin.com/company/peek-com/
