Refapp
Reference check software
Recruiting software
Pre-employment screening software
- Features
- Ease of use
- Ease of management
- Quality of support
- Affordability
- Market presence
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What is Refapp
Refapp is a cloud-based reference checking platform used by recruiting and HR teams to collect and manage candidate references as part of the hiring process. It supports automated reference requests, structured questionnaires, and consolidated reporting to help standardize how references are gathered across roles and locations. The product is typically used alongside an ATS and other pre-employment screening steps, with integrations and configurable workflows to fit different hiring processes.
Automated reference collection workflow
Refapp streamlines reference checks by sending automated requests and reminders to referees and tracking completion status. This reduces manual follow-up work for recruiters compared with email- and document-based processes. Structured forms help keep responses consistent across candidates and roles.
Configurable questionnaires and templates
The platform supports role-specific questionnaires and reusable templates to standardize what hiring teams ask and how they evaluate responses. This helps organizations apply consistent criteria across departments and geographies. It also supports collecting both quantitative ratings and qualitative comments for review.
Integrations for recruiting workflows
Refapp is designed to fit into broader recruiting processes, including integration points with applicant tracking systems and HR tooling. This can reduce duplicate data entry and keep candidate records aligned across systems. Centralized reporting supports auditability and internal handoffs between recruiters and hiring managers.
Limited scope beyond references
Refapp primarily focuses on reference checking rather than offering a full suite of background screening services. Organizations that need identity verification, criminal checks, or broader compliance workflows may require additional vendors. This can increase vendor management overhead for end-to-end pre-employment screening.
Referee response dependency
As with most reference-check platforms, turnaround time depends on referee participation and responsiveness. Automated reminders help, but they do not eliminate delays when referees are unavailable or reluctant to respond. This can create variability in time-to-hire for roles that require completed references.
Integration depth varies by ATS
While integrations are a common requirement in this category, the practical value depends on the specific ATS and the integration method (native connector vs. API/Zapier-style workflows). Some organizations may still need manual steps to map fields, manage permissions, or reconcile candidate stages. Implementation effort can increase for complex, multi-workflow recruiting environments.
Plan & Pricing
Pricing model: Usage-based (pay-as-you-go). Refapp states pricing is flexible and tailored to organization size and hiring needs; no per-check or per-user prices are published on the official site.
Free tier/trial: 14-day free trial available (no-commitment).
Example costs: Not published on the official site.
Discount options / notes: Refapp promotes partner integration discounts (example: a Teamtailor + Refapp promotion offering up to 50% first-year discount, tiered by customer sign-ups).
How to get pricing / next steps: Refapp asks visitors to book a demo or contact sales to receive a personalised quote; pricing is provided after consultation.
