RepairQ
Retail POS systems
Retail management software
Repair shop software
POS software
Retail software
- Features
- Ease of use
- Ease of management
- Quality of support
- Affordability
- Market presence
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$20 per location per month
Free Trial
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What is RepairQ
RepairQ is a cloud-based repair shop and retail point-of-sale system designed for businesses that sell devices and accessories while managing repair intake and fulfillment. It supports workflows such as ticket creation, device/customer tracking, parts usage, and checkout in a single system. The product targets small to mid-sized repair retailers (commonly electronics and phone repair) that need POS functions alongside repair operations. It differentiates from general retail POS tools by centering the repair ticket lifecycle and technician-facing processes.
Repair ticket lifecycle support
RepairQ includes repair-specific workflows such as creating repair tickets, capturing device details, tracking status, and associating parts and labor with a job. This reduces reliance on separate spreadsheets or generic POS notes for repair operations. For repair-first retailers, this can provide a more structured process than retail-only POS systems.
POS plus repair operations
The platform combines checkout, customer records, and inventory with repair management in one interface. This helps stores handle walk-in retail sales and repair drop-offs without switching systems. It is useful for hybrid businesses where retail transactions and repair tickets share the same customer and inventory data.
Inventory and parts tracking
RepairQ supports inventory management oriented to both retail SKUs and repair parts consumption. Linking parts to tickets can improve traceability of what was used on each job. This can simplify replenishment decisions compared with tools that treat repairs as a separate, non-inventory workflow.
Repair-focused, not omnichannel
RepairQ primarily addresses in-store POS and repair workflows rather than full omnichannel retail operations. Businesses that require advanced eCommerce, marketplace, or complex multi-location retail capabilities may need additional systems or integrations. This can be a constraint compared with platforms built primarily for unified commerce.
Integration depth varies
Repair shops often need integrations for accounting, payments, marketing, and customer communications. The breadth and maturity of integrations can be a deciding factor, and not all repair-oriented POS products match the ecosystem depth of larger retail platforms. Organizations may need to validate required integrations and API capabilities during evaluation.
May not fit complex retail
Retailers with advanced needs (e.g., sophisticated promotions, loyalty programs, enterprise reporting, or complex catalog/variant structures) may find repair-first systems less comprehensive for pure retail management. If retail operations dominate over repairs, the product’s workflow emphasis may feel misaligned. Larger chains may also require governance and controls beyond typical SMB repair tooling.
Plan & Pricing
| Plan | Price | Key features & notes |
|---|---|---|
| Starter | $20 per month (billed monthly) | 1 user, 1 location, 75 tickets/month (unlimited for first 90 days), 5GB storage. Add-ons: additional users $5/mo each, additional tickets $5 per 50 tickets, Inventory Management $15/mo, Custom Forms (Qpop) $15/mo, Qsite $15/mo. |
| Essential | $90 per month per location (billed monthly) | 5 users per location, unlimited locations, unlimited tickets, 10GB storage. Core POS, ticketing, inventory, customer portal and basic reporting included. |
| Advanced | $150 per month per location (billed monthly) | 10 users per location, unlimited locations, unlimited tickets, 50GB storage. Adds Dashboard Analytics, invoicing for corporate accounts, Qsite Opportunities, and expanded reporting. |
| Professional | $180 per month per location (billed monthly) | 10 users per location, unlimited locations, unlimited tickets, 50GB storage. Adds custom report building, reporting automation, webhooks/API (may require licensing), franchise management and custom development/support options. |
Seller details
RepairQ (company name not reliably verifiable from provided context)
