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ScholarOne

Features
Ease of use
Ease of management
Quality of support
Affordability
Market presence
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User industry
  1. Education and training
  2. Public sector and nonprofit organizations
  3. Healthcare and life sciences

What is ScholarOne

ScholarOne is a web-based manuscript submission and peer review management platform used by scholarly journals, publishers, and academic societies. It supports end-to-end workflows such as author submission, editor triage, reviewer assignment, decision letters, and revision tracking. The product is typically configured per journal to match editorial policies and reporting needs, and it integrates with common scholarly infrastructure (e.g., identifiers and indexing/metadata services).

pros

End-to-end editorial workflows

ScholarOne supports the full lifecycle of journal peer review, from initial submission through editorial decisions and revisions. It provides role-based interfaces for authors, reviewers, editors, and journal staff. This reduces reliance on email and spreadsheets for tracking manuscripts and reviewer activity. It fits organizations managing high volumes of submissions across one or many journals.

Configurable journal-specific setup

The platform is commonly implemented with journal-level configuration for submission forms, decision types, reviewer forms, and workflow steps. This allows different journals under the same organization to enforce distinct policies and routing rules. Configuration supports structured data capture that can improve downstream reporting and metadata quality. It is useful for publishers that need consistent governance with local variation.

Integrations for scholarly publishing

ScholarOne is designed to connect with common scholarly publishing components such as author/reviewer identifiers and metadata exchange. These integrations help reduce manual re-entry and support standardized information across systems. The product also supports exporting and reporting needed for operational oversight. This focus differs from general-purpose work management tools that require heavier customization for peer review.

cons

Not general-purpose markup tool

Despite being placed in a markup-related category here, ScholarOne primarily manages peer review workflows rather than document annotation for creative or marketing review. Teams looking for visual proofing on designs, web pages, or rich media typically need separate tools. In ScholarOne, feedback is centered on manuscript files and reviewer forms rather than pixel-precise markup. This can limit suitability for non-publishing review use cases.

Complex administration and change control

Journal workflow configuration and policy changes can require specialized administrative knowledge and structured change management. Organizations may need vendor support or trained staff to implement and validate updates. This can slow iteration compared with lighter-weight collaboration platforms. It also increases the importance of governance across multiple journals.

User experience varies by workflow

Because implementations are often customized per journal, the author and reviewer experience can vary across publications within the same organization. This can create training and support overhead for editorial offices and help desks. Some tasks (e.g., form completion, file requirements, and navigation) can feel process-heavy for occasional users. Consistency depends on how tightly the organization standardizes configurations.

Plan & Pricing

Pricing model: Quote-based / Contact sales Public pricing on official site: Not listed (no numeric prices found on product pages) How to obtain pricing: Request a demo or contact Sales via the ScholarOne product pages ("Request a demo" / "Reach out to our Sales team") Notes: ScholarOne Manuscripts and ScholarOne Conferences are enterprise/organization-targeted products. The Conferences page references "upfront pricing with no hidden costs" but does not publish rates; Manuscripts page directs visitors to contact Sales. No fixed or per-user pricing tiers or pay-as-you-go costs are published on the official product pages.

Seller details

Clarivate Plc
London, United Kingdom
2016
Public
https://clarivate.com/
https://x.com/Clarivate
https://www.linkedin.com/company/clarivate/

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