SenseAware
Asset tracking software
Asset management software
- Features
- Ease of use
- Ease of management
- Quality of support
- Affordability
- Market presence
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$150 USD per one-way journey
Free Trial unavailableFree version unavailable
Small
Medium
Large
- Healthcare and life sciences
- Transportation and logistics
- Banking and insurance
What is SenseAware
SenseAware is a sensor-based logistics visibility and asset tracking solution used to monitor the location and condition of shipments in transit. It is commonly used for high-value or sensitive goods (for example, healthcare, life sciences, and electronics) where stakeholders need near-real-time updates on temperature, light exposure, humidity, shock, and related events. The product combines tracking devices with a cloud platform for monitoring, alerts, and reporting across shipping lanes. It is typically deployed by shippers, logistics teams, and supply chain operations that require chain-of-custody and condition compliance evidence.
In-transit condition monitoring
SenseAware focuses on monitoring shipment condition signals such as temperature and shock in addition to location. This supports use cases where compliance and product integrity depend on environmental thresholds. The platform’s alerting and event history help teams identify excursions and document handling issues. This emphasis differentiates it from tools that primarily track assets within facilities.
Designed for logistics workflows
The product is oriented around shipment visibility, exception management, and chain-of-custody reporting rather than general-purpose asset inventory. It fits operational workflows for logistics teams that need to monitor many concurrent shipments and respond to exceptions. Reporting supports post-shipment analysis and carrier/lane performance review. This makes it more suitable for in-transit tracking than maintenance-centric asset systems.
Cloud-based dashboards and alerts
SenseAware provides a centralized web platform for tracking, alerting, and historical reporting. Users can monitor shipments across geographies without deploying on-premises infrastructure. Alerts can be configured to surface issues quickly when conditions exceed thresholds. This supports distributed teams and third parties who need shared visibility.
Narrower than full EAM
SenseAware is primarily built for shipment tracking and condition monitoring, not end-to-end enterprise asset management. Organizations looking for work orders, preventive maintenance, parts inventory, and depreciation typically need additional systems. Asset lifecycle management inside facilities may require separate tooling. This can increase integration and process complexity for asset-heavy operations.
Hardware-dependent deployment model
The solution relies on compatible tracking devices and associated logistics processes (device provisioning, recovery/return, and battery management). This can add operational overhead compared with purely software-based asset registries. Coverage and data quality can depend on device placement and network availability during transit. Scaling programs often requires disciplined device logistics and governance.
Best fit for high-value shipments
The cost and operational effort of sensor-based monitoring can be harder to justify for low-value or high-volume commodity shipments. Some organizations may only deploy it on select lanes, products, or customers, limiting standardization. If the primary need is indoor location or workplace space utilization, other categories of tools may align better. As a result, it may not be the default choice for broad internal asset tracking.
Plan & Pricing
| Plan | Price | Key features & notes |
|---|---|---|
| SenseAware Subscription | Custom pricing (monthly fee; pricing depends on contract length and number of devices) | One- or two-year contract; unlimited use of devices; dashboard to program and monitor journeys 24/7; additional services (temperature probes, NIST validation, proactive monitoring, journey programming) available for an extra fee; contact FedEx to start a subscription. |
| SenseAware Single Journey | Domestic: $150 USD (one-way). International: $200 USD (one-way). | Flat fee per one-way trip; includes device shipping to origin, prepaid return packaging, 24/7 FedEx monitoring, journey programming, online access and alerts, automatic archiving and 3 months access to reports; transportation/duties not included; certain services (temperature probe, NIST validation) available for a fee. |
Seller details
FedEx Corporation
Memphis, Tennessee, United States
1971
Public
https://www.fedex.com/
https://x.com/FedEx
https://www.linkedin.com/company/fedex/
