Servme
Venue management software
Hotel reservations software
Restaurant reservations software
Event management software
Hospitality software
Reservation software
- Features
- Ease of use
- Ease of management
- Quality of support
- Affordability
- Market presence
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$129 per month
Free Trial unavailableFree version unavailable
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What is Servme
Servme is a restaurant reservation and table management platform used to manage bookings, seating, and guest flow. It targets restaurants and hospitality venues that need a centralized system for reservations, waitlists, and floor operations. The product typically combines reservation intake with front-of-house tools such as table status tracking and guest notes to support service execution.
Front-of-house operational focus
Servme centers on day-to-day restaurant operations such as reservations, waitlists, and table status management. This aligns well with venues that need real-time seating control rather than only event sales workflows. It supports staff workflows at the host stand where speed and visibility matter.
Guest and booking organization
The system consolidates reservation details and guest information in one place to support repeat-guest recognition and service notes. This can reduce reliance on manual logs and disconnected spreadsheets. It also helps standardize how staff capture special requests and booking preferences.
Designed for hospitality venues
Servme is positioned for hospitality settings where reservations and on-premise service execution are tightly linked. Compared with tools oriented primarily toward large-scale event planning, it emphasizes seating and service flow. This can be a better fit for restaurants that run frequent, high-volume bookings.
Limited event sales depth
For venues that sell private events with complex proposals, packages, and multi-stakeholder approvals, Servme may not provide the same depth as dedicated venue/event sales systems. Users may need additional tools for lead management, contracting, and detailed event financials. This can increase process fragmentation for event-heavy operations.
Hotel reservation scope unclear
Although it can support hospitality reservations, Servme is not clearly positioned as a full hotel reservations system with inventory, rate management, and channel distribution. Properties needing PMS-style capabilities may require separate hotel-specific software. This limits suitability for lodging-centric businesses.
Integration details not transparent
Publicly available information may not fully specify supported integrations (e.g., POS, CRM, payment processing, or marketing automation) and the depth of those connections. If integrations are limited or require custom work, implementation effort can rise. Buyers typically need a detailed integration review during evaluation.
Plan & Pricing
| Plan | Price | Key features & notes |
|---|---|---|
| Starter | $129 per month (billed annually) | Reservation, waitlist, seat management; CRM and guest profiling; Free online bookings integrated with social channels; Basic guest notification; 1% for payment deposits & pre-authorization |
| Essential | $199 per month (billed annually) | Everything in Starter plus: Marketing emails (up to 5,000 contacts/month); Marketing automation (auto-tagging guest profiles); Automated triggers for marketing; Source & channel tracking; Upselling events and online experiences; Free setup & data migrations; Unlimited users |
| Advanced | $299 per month (billed annually) | Everything in Essential plus: Point-of-sale integration; Landline phone integration (excl. device); Mobile phone integration; Centralised guest data at venue/brand level; Advanced reporting; Payments groups; Interactive digital menu |
Seller details
Servme (official legal entity unclear)
