SutiCRM
CRM software
- Features
- Ease of use
- Ease of management
- Quality of support
- Affordability
- Market presence
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$10.00 per user per month
Free Trial
Free version unavailable
Small
Medium
Large
- Professional services (engineering, legal, consulting, etc.)
- Construction
- Agriculture, fishing, and forestry
What is SutiCRM
SutiCRM is a cloud-based customer relationship management (CRM) application used to manage leads, accounts, contacts, opportunities, and customer interactions. It targets small to mid-sized organizations that want a configurable CRM with sales pipeline tracking, activity management, and reporting. The product is part of the broader SutiSoft suite and is often evaluated alongside other SutiSoft business applications for workflow and data consistency across functions.
Core CRM feature coverage
SutiCRM supports standard CRM objects such as leads, contacts, accounts, and opportunities, along with task and activity tracking. It provides pipeline visibility and basic sales process management for teams that need a centralized system of record. For organizations moving from spreadsheets or email-based tracking, it covers the essential operational workflows without requiring extensive customization to get started.
Suite alignment with SutiSoft
SutiCRM is positioned within the SutiSoft portfolio, which can simplify vendor management when a buyer also uses other SutiSoft modules. This can reduce the need to stitch together multiple point solutions for adjacent processes. For teams that prefer a single vendor for multiple business applications, this suite approach can be a practical procurement and administration advantage.
Configurable fields and workflows
The product supports configuration for data capture and process steps, which helps teams adapt the CRM to their sales stages and internal terminology. This can improve data consistency across users and reduce reliance on external tools for simple workflow needs. Configuration-oriented setup is useful for organizations that want to tailor the CRM without building a custom application.
Less extensive ecosystem
Compared with the largest CRM platforms in the reference set, SutiCRM typically has a smaller third-party integration and add-on ecosystem. This can increase effort when connecting to specialized marketing, analytics, or industry-specific tools. Buyers with complex integration requirements may need to validate available connectors and API capabilities early.
Advanced analytics may be limited
Organizations that require highly customizable dashboards, advanced forecasting, or sophisticated revenue analytics may find the out-of-the-box reporting less comprehensive than some enterprise-focused CRMs. This can lead to additional work to export data to BI tools or build custom reports. Reporting needs should be tested against real pipeline and activity scenarios during evaluation.
Enterprise scale features uncertain
For large, multi-division deployments, buyers may need to confirm support for complex territory models, granular role hierarchies, and governance controls. Some enterprise-grade capabilities (for example, extensive marketplace apps, deep admin tooling, or very large-scale automation) may not match the breadth found in the most widely adopted platforms. Due diligence should include security, audit, and scalability documentation aligned to the organization’s requirements.
Plan & Pricing
| Plan | Price | Key features & notes |
|---|---|---|
| Professional | $10.00 per user/month | Contact & accounts; Leads & opportunities; Activity management (tasks, call logs, notes, document library, events & calendar); Reports & analytics; Mobile access (iPad, iPhone, Android). |
| Business | On Request (quote) | Adds: Mass email; Sales forecasting; Customers; Quotes; Sales orders; Invoices; Campaign automation; Campaign ROI; Web form data capture (1 web form/module); Autoresponder email; Data management & administration; Multiple currencies; Advanced workflow. |
| Enterprise | On Request (quote) | Adds Enterprise features: Waterfall chart; Website visitors tracking; Support ticket management; Automated email-to-ticket creation; Knowledge base; Customer profile & contract management; Territory management; Reports scheduler. |
Seller details
SutiSoft, Inc.
Los Altos, CA, USA
2009
Private
https://www.sutisoft.com/
https://x.com/SutiSoft
https://www.linkedin.com/company/sutisoft/
