
Touchless Lending®
Loan pricing software
Mortgage point of sale (POS) software
Financial services software
Loan software
- Features
- Ease of use
- Ease of management
- Quality of support
- Affordability
- Market presence
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What is Touchless Lending®
Touchless Lending® is a mortgage point-of-sale (POS) platform designed to digitize borrower intake, document collection, and loan application workflows. It is used by mortgage lenders and originators to manage borrower-facing tasks and reduce manual handoffs during the pre-close process. The product emphasizes automated workflows and borrower self-service features to support faster application completion and status visibility.
Borrower self-service intake
The product supports online borrower application and guided data capture to reduce back-and-forth during initial intake. It centralizes borrower-provided information and documents in a single workflow. This can help standardize how loan teams collect and validate required items across channels.
Workflow automation focus
Touchless Lending® is positioned around automating repetitive steps in the POS stage, such as tasking, notifications, and document requests. This can reduce reliance on manual follow-ups and email-based coordination. Compared with many POS tools, the emphasis is on minimizing human touchpoints for routine steps.
Digital document collection
The platform supports digital collection and organization of borrower documents as part of the application process. It helps loan teams track outstanding items and maintain a clearer view of completion status. This aligns with common POS requirements for improving transparency and reducing missing-document delays.
Unclear integration breadth
Publicly available information does not clearly specify the depth of integrations with major loan origination systems (LOS), pricing engines, or third-party verification providers. For lenders, integration scope often determines whether a POS can serve as a system of record for front-end activities. Buyers may need to validate available APIs, pre-built connectors, and implementation effort.
Limited public product detail
Compared with other products in the reference set, there is limited publicly accessible documentation on feature coverage, configuration options, and administrative controls. This can make it harder to assess fit for complex lending operations (multiple channels, products, and compliance requirements). Prospective customers may need demos and detailed scoping to confirm capabilities.
Mortgage-specific scope
As a mortgage POS-oriented product, Touchless Lending® may not cover end-to-end lending needs such as servicing, broader consumer loan origination, or enterprise-wide CRM functionality. Organizations seeking a single platform across multiple lending lines may require additional systems. This can increase vendor management and integration complexity.