Unit Trac
Self-storage facility management software
Real estate software
- Features
- Ease of use
- Ease of management
- Quality of support
- Affordability
- Market presence
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What is Unit Trac
Unit Trac is a self-storage facility management system used to run day-to-day operations such as unit inventory, tenant billing, and delinquency workflows. It targets independent and small-to-midsize storage operators that need a single system for customer records, payments, and basic reporting. The product is positioned as an operational back office tool rather than a broader real estate portfolio platform, with functionality centered on storage-specific leasing and collections processes.
Storage-specific operational workflows
Unit Trac focuses on core self-storage tasks such as unit/tenant management, recurring billing, and delinquency handling. This aligns the product with common front-desk and manager workflows in single-site and small multi-site operations. For teams that do not need a broader property management suite, the narrower scope can reduce process complexity.
Centralized customer and unit records
The system maintains customer profiles, unit assignments, and account status in one place. This supports consistent handling of move-ins, transfers, and move-outs across staff members. Centralized records also help reduce reliance on spreadsheets for day-to-day tracking.
Built-in billing and payments support
Unit Trac supports recurring charges and payment processing workflows used in storage operations. Having billing and payments in the same system can reduce manual reconciliation between separate tools. This is particularly useful for operators that prioritize straightforward rent collection over advanced analytics or enterprise integrations.
Limited public technical detail
Publicly available documentation on APIs, integration options, and data export capabilities is limited. This can make it harder for buyers to validate fit with existing accounting, access control, or marketing systems before purchase. Organizations with integration-heavy requirements may need additional vendor confirmation and testing.
Less emphasis on enterprise features
Compared with platforms designed for large multi-site operators, Unit Trac appears more oriented to core facility operations than enterprise governance. Buyers may find fewer capabilities for complex role-based controls, multi-entity financial consolidation, or advanced portfolio reporting. This can be a constraint for rapidly scaling operators.
Unclear breadth of ancillary modules
Information is limited on optional modules commonly evaluated in this category, such as advanced revenue management, online reservations, tenant insurance programs, or deep website/lead tracking integrations. If these capabilities are required, buyers may need third-party tools or custom processes. This can increase total cost and operational overhead.
Plan & Pricing
Pricing model: Pay-as-you-go (per-unit subscription) Base price: $0.70 per unit / month Minimum monthly charge: $30.00 per month Billing & terms: Month-to-month; No setup fees; No contracts; No charge if you close your account in the first month.
Optional fees / add-ons:
- Integrated payment processing (Stripe): Credit/Debit cards 2.9% + $1.00 per charge; ACH (U.S. only) 1.9% + $1.00 per charge.
- Gate Automation: $30 per gate / month.
- Website/domain assistance: site will help purchase a domain (~$15/year) if you don’t own one.
What’s included: Realtime lease management, interactive site map, website, online payments & eSign leases, API access, unlimited users, 10 GB document storage, reporting, and personal support.
Seller details
Unit Trac
