Xobee Networks
Managed workplace services (MWS) software
- Features
- Ease of use
- Ease of management
- Quality of support
- Affordability
- Market presence
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$90 per user per month
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What is Xobee Networks
Xobee Networks is an IT managed services provider that delivers managed workplace services, including help desk/support, endpoint management, and IT operations support for small and mid-sized organizations. It is used by businesses that want to outsource day-to-day IT administration, user support, and infrastructure monitoring to a third party. The offering is services-led (delivered by Xobee’s team) rather than a standalone software platform, typically packaged with recurring managed service plans.
Services-led IT operations coverage
The product is structured as an outsourced service that can cover common workplace IT needs such as end-user support, device administration, and ongoing monitoring. This model fits organizations that prefer a single provider accountable for execution rather than assembling multiple tools and internal roles. It aligns with the managed workplace services approach in the reference set where delivery capability and operational processes are central.
SMB-oriented managed support model
The offering is positioned for small and mid-sized businesses that often lack dedicated IT staff for full coverage. Managed service plans can simplify budgeting by bundling support and operational tasks into a recurring engagement. This can be practical for organizations that do not require the scale or global delivery footprint typical of larger enterprise-focused providers.
Broad IT service scope potential
As a managed services provider, Xobee can typically combine workplace support with adjacent IT functions (e.g., network administration, security operations support, and cloud/hosting assistance) under one contract. This can reduce vendor coordination overhead for customers that want consolidated responsibility. The approach can be useful when workplace services need to integrate tightly with infrastructure and security operations.
Limited productized software transparency
Because the offering is primarily delivered as a service, publicly available detail about the underlying tooling, integrations, and automation capabilities may be limited compared with more productized workplace platforms. Buyers may need to validate which ITSM, RMM, endpoint management, and reporting tools are used in delivery. This can affect comparability during procurement and the ability to standardize on specific enterprise toolchains.
Scale and geographic coverage uncertainty
Compared with large global workplace service providers, regional MSPs may have more constrained geographic coverage, multilingual support, and follow-the-sun operations. Organizations with many sites or international users may need to confirm service desk hours, on-site dispatch capabilities, and SLA coverage by region. This can influence suitability for distributed enterprises.
Service outcomes depend on engagement
Managed workplace services outcomes depend heavily on onboarding quality, documentation, and ongoing governance (e.g., QBRs, KPI reporting, change control). If these elements are not clearly defined contractually, customers can experience variability in responsiveness and reporting depth. Prospective buyers should confirm escalation paths, measurable SLAs, and deliverables for asset management and security hygiene.
Plan & Pricing
Managed IT / Cybersecurity (tiered monthly plans)
| Plan | Price | Key features & notes |
|---|---|---|
| Gold | $1,500 per month | Includes 10 hours/month (additional hours billed at $150/hr), Full IT management, OS patches/updates, Anti-Virus management (software not included), Office 365 management, Virtual CIO quarterly meetings, Rapid response priority, Cyber360 monitoring, Disaster recovery backup services. |
| Gold+ | $1,500 per month | Unlimited remote support (on-site billed at $165/hr), Full IT management, OS patches/updates, Anti-Virus management, Office 365 management, Virtual CIO quarterly meetings, Rapid response priority, Cyber360 monitoring, Disaster recovery backup services. |
| Platinum | $3,260 per month | Unlimited onsite and remote support, Full IT management, OS patches/updates, Anti-Virus software & management, Cyber360 security monitoring, Disaster recovery backup services, Office 365 management, Virtual CIO quarterly meetings, Rapid response priority. |
Cloud Server Hosting (per-user plans & VPS models)
| Plan | Price | Key features & notes |
|---|---|---|
| Standard (per-user) | $90 per user/month | Virtual server environment, Windows Server licensing, Server anti-virus, Offsite disaster recovery, MFA, Spam filtering, Virtual firewall, VPN access, Dedicated IP, OS upgrades, Pro Plus Office Suite, Cyber security services. |
| Premium (per-user) | $125 per user/month | All Standard features plus advanced Exchange email and data protection. |
| Full (per-user) | $150 per user/month | All Premium features plus Office Pro Plus Suite and OS upgrades. |
VPS Models (monthly)
| Model | RAM (GB) | Disk (GB) | vCPU | Price/Month |
|---|---|---|---|---|
| VPS1 | 1 | 50 | 1 | $100 |
| VPS2 | 2 | 75 | 1 | $125 |
| VPS3 | 2 | 150 | 2 | $175 |
| VPS4 | 4 | 200 | 2 | $195 |
| VPS5 | 8 | 300 | 2 | $275 |
| VPS6 | 16 | 450 | 4 | $450 |
| VPS7 | 24 | 750 | 6 | $650 |
| VPS8 | 32 | 750 | 6 | $750 |
| VPS-FS | 8 | 1500 | 2 | $600 |
| VPS-TS1 | 24 | 200 | 6 | $575 |
| VPS-TS2 | 32 | 200 | 8 | $675 |
Managed Website Hosting (monthly)
| Plan | Price | Key features & notes |
|---|---|---|
| Complete Managed Support | $199 per month | Backups, Security updates, Core software updates, Monitoring, Uptime tracker, Client report, Analytics, Included hosting, Performance optimization. |
| Maintenance Only | $99 per month | You host — Xobee provides maintenance: Backups, Security updates, Core software updates, Monitoring, Uptime tracker, Client report, Analytics, Included hosting, Performance optimization. |
Notes:
- Pricing shown on Xobee's official site; some offerings (e.g., custom enterprise options, project-based website/app development) require contacting sales for a quote.
- Pricing may be quoted per user (for cloud hosting) or per month as listed on the vendor pages.
