Amazon WorkDocs
Document databases
Database software
NoSQL databases
- Features
- Ease of use
- Ease of management
- Quality of support
- Affordability
- Market presence
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$5 per user per month
Free Trial
Free version unavailable
Small
Medium
Large
- Professional services (engineering, legal, consulting, etc.)
- Education and training
- Public sector and nonprofit organizations
What is Amazon WorkDocs
Amazon WorkDocs is a managed enterprise content management and file storage service for storing, sharing, and collaborating on documents. It targets organizations that need centralized document repositories with access controls, versioning, and integration with AWS identity and productivity workflows. The product focuses on end-user document collaboration rather than application-facing document database workloads (for example, queryable JSON document storage for software applications).
End-user document collaboration
WorkDocs provides file sync and share, web and mobile access, and collaborative document workflows oriented to business users. It supports document versioning and commenting to manage iterative edits. These capabilities align with content collaboration use cases rather than application data storage.
AWS identity and security integration
WorkDocs integrates with AWS services such as AWS Directory Service and IAM for authentication and access control patterns commonly used in AWS-centric organizations. It supports administrative controls for users, permissions, and device access. This can simplify governance when an organization already standardizes on AWS identity and security tooling.
Managed service operations
As a managed service, WorkDocs reduces the need to provision servers, manage storage capacity, or maintain client sync infrastructure. AWS handles service availability, patching, and underlying infrastructure operations. This can be beneficial for teams that want a hosted document repository without running their own collaboration platform.
Not a NoSQL database
Despite being described as a document-oriented product, WorkDocs is not designed as a NoSQL document database for application development. It does not provide the same query model, indexing controls, or developer-oriented APIs expected for JSON document storage and retrieval at scale. Organizations evaluating it alongside document databases may find it mismatched for application data workloads.
Limited database-style querying
WorkDocs centers on file and folder organization with metadata and search features typical of content repositories. It is not intended for complex ad hoc queries, schema design, or transactional patterns used in database software. Teams needing fine-grained query performance tuning and data modeling controls will likely need a dedicated database product.
Primarily AWS ecosystem fit
WorkDocs works best when paired with AWS identity and administrative tooling, which can influence architectural choices for organizations standardized elsewhere. Integration options exist, but the product is not positioned as a vendor-neutral data layer. This can be a constraint for multi-cloud strategies or for teams seeking portable database platforms.
Plan & Pricing
| Plan | Price | Key features & notes |
|---|---|---|
| Amazon WorkDocs (paid user) | $5 per user/month (most regions) | Includes 1 TB storage per user; no upfront fees or long-term commitments; 30-day free trial available for up to 50 users (1 TB per user). API pricing is additional: READ: $1.45 per 10,000 calls (0.000145 USD/call); WRITE & LIST: $29 per 10,000 calls (0.0029 USD/call); SEARCH: $58 per 10,000 calls (0.0058 USD/call); DELETE & CANCEL: $0.00. Note: AWS states new customer sign-ups and account upgrades for WorkDocs are no longer available (see migration guidance). |
| Amazon WorkSpaces users (WorkDocs access) | Included at no additional charge (includes 50 GB per WorkSpaces user) | WorkSpaces users get WorkDocs access and 50 GB included storage; can upgrade storage to 1 TB at a discounted/upgrade fee (not specified on pricing page). |
Seller details
Amazon Web Services, Inc.
Seattle, Washington, USA
2006
Subsidiary
https://aws.amazon.com/
https://x.com/awscloud
https://www.linkedin.com/company/amazon-web-services/
