fitgap

Amazon WorkSpaces

Features
Ease of use
Ease of management
Quality of support
Affordability
Market presence
Take the quiz to check if Amazon WorkSpaces and its alternatives fit your requirements.
Pricing from
Pay-as-you-go
Free Trial
Free version unavailable
User corporate size
Small
Medium
Large
User industry
  1. Accommodation and food services
  2. Transportation and logistics
  3. Retail and wholesale

What is Amazon WorkSpaces

Amazon WorkSpaces is a managed desktop-as-a-service offering that provides cloud-hosted Windows and Linux desktops to end users. It targets organizations that need to provision persistent virtual desktops for remote work, contractors, call centers, and regulated environments without operating their own VDI infrastructure. The service runs on AWS and is administered through AWS consoles and APIs, with options for directory integration, image management, and regional deployment. Access is provided through client applications and web access depending on configuration and OS.

pros

Fully managed AWS desktop service

Amazon WorkSpaces offloads core VDI components such as brokering, gateway services, and control-plane operations to AWS. This reduces the need to deploy and maintain traditional VDI infrastructure and supporting services. It fits teams that prefer an AWS-native operational model with centralized provisioning and lifecycle management.

Flexible desktop bundles and scaling

WorkSpaces offers predefined bundles (compute/storage profiles) and supports scaling user counts up or down as staffing changes. It supports persistent desktops, which can simplify user experience for long-running roles that need a consistent environment. Billing options (e.g., monthly and usage-based models, where available) can align costs with usage patterns compared with fixed-capacity VDI deployments.

AWS ecosystem integration options

WorkSpaces integrates with AWS identity and networking constructs, including VPC design, security groups, and directory services (e.g., managed directories or AD integration). It can be paired with other AWS services for storage, monitoring, and security controls, depending on the customer’s architecture. This is beneficial for organizations already standardizing on AWS for infrastructure and governance.

cons

AWS-centric administration and skills

WorkSpaces administration is tightly coupled to AWS concepts (accounts, regions, VPCs, IAM, directories), which can increase the learning curve for teams without AWS experience. Organizations with multi-cloud or non-AWS-first strategies may find operational alignment more complex. Some management tasks may require combining multiple AWS services and consoles for end-to-end workflows.

Protocol and UX tuning constraints

Because WorkSpaces is a managed service, customers have limited control over some underlying brokering and protocol-level components compared with self-managed VDI stacks. Advanced user-experience tuning and deep customization options can be more constrained than platforms designed primarily for extensive VDI policy and session optimization. Performance and experience can also vary by region, network path, and client device conditions.

Licensing and app delivery complexity

Windows application licensing, Microsoft 365/Office deployment choices, and third-party app delivery can require careful planning to remain compliant and cost-effective. Integrating enterprise app layering, profile management, and endpoint management tools may involve additional AWS services or third-party products. These dependencies can add architectural complexity relative to more integrated end-to-end virtual workspace suites.

Plan & Pricing

Plan / Bundle (examples shown on AWS official pricing page) Price (example) Key features & notes
Windows Value (WorkSpaces Personal) $25 per machine/month (example) Monthly fixed-price bundle (example shown for US West (Oregon)). Includes RDS SAL where applicable for Pools; prices vary by region. cite
Windows Standard (WorkSpaces Personal) $44 per machine/month (example) Monthly fixed-price bundle with larger root/user volumes (example shown for US West (Oregon)). Prices vary by region. cite
Ubuntu Power (AutoStop) $7.25 per month + $0.66 per hour (example) AutoStop (hourly metering) option: low monthly base access fee + hourly usage. Example from US West (Oregon). cite
WorkSpaces Pools (Standard, hourly) $0.10 per hour (example) Hourly metering for Pools (example shown for US West (Oregon)); additional RDS SAL fee ($4.19/user/month) applies for Windows license-included Pools. cite
Standby (Multi-Region Resilience, hourly) $3.25 per month + $0.22 per hour (example) Standby WorkSpaces (Multi-Region Resilience) have a small fixed monthly access fee + hourly usage. Example shown for US East (N. Virginia). cite
Microsoft RDS Subscriber Access License (SAL) $4.19 per user/month Monthly RDS SAL fee for Windows license-included bundles (WorkSpaces Pools). Charged per user who accesses a virtual desktop in the month. cite
Storage (data replication / volumes) $0.08 per GB per month (example) Data replication for standby WorkSpaces charged per GB/month; user and root volume storage pricing referenced in examples. cite
Stopped-instance fee (Pools) $0.025 per hour (example) When Pool instances are stopped (not connected) a lower stopped-instance hourly fee may apply (example shown). cite

Seller details

Amazon Web Services, Inc.
Seattle, Washington, USA
2006
Subsidiary
https://aws.amazon.com/
https://x.com/awscloud
https://www.linkedin.com/company/amazon-web-services/

Tools by Amazon Web Services, Inc.

AWS Lambda
AWS Elastic Beanstalk
AWS Serverless Application Repository
AWS Cloud9
AWS Device Farm
AWS AppSync
Amazon API Gateway
AWS Step Functions
AWS Mobile SDK
Amazon Corretto
AWS Amplify
Amazon Pinpoint
AWS App Studio
Honeycode
AWS Batch
AWS CodePipeline
AWS CodeDeploy
AWS CodeStar
AWS CodeBuild
AWS Config

Best Amazon WorkSpaces alternatives

Citrix DaaS
Workspace ONE
Horizon Cloud
Dizzion DaaS
See all alternatives

Popular categories

All categories