AutoVitals
Auto repair software
Automotive software
Auto shop management software
Auto dealer software
- Features
- Ease of use
- Ease of management
- Quality of support
- Affordability
- Market presence
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$29.99 per month
Free Trial unavailableFree version unavailable
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Large
- Accommodation and food services
- Retail and wholesale
- Arts, entertainment, and recreation
What is AutoVitals
AutoVitals is a cloud-based auto shop management platform designed for independent automotive repair businesses. It supports digital vehicle inspections, estimating, workflow management, and customer communication to help shops document findings and manage repair approvals. The product emphasizes inspection-driven sales processes and integrates with common shop systems for labor, parts, and service information.
Strong digital inspection workflow
AutoVitals is widely used for digital vehicle inspections (DVIs) that capture photos, videos, and technician notes in a structured format. It supports presenting inspection results to customers for review and approval, which fits inspection-first service workflows. This capability is a core requirement in modern shop systems and is implemented as a primary workflow rather than an add-on.
Customer communication and approvals
The platform supports sending inspection results and estimates to customers and collecting authorizations digitally. This reduces back-and-forth phone calls and creates a documented approval trail. It also helps standardize how service advisors present recommended work across different technicians and bays.
Integrations with shop ecosystem
AutoVitals is designed to connect with other systems commonly used in repair operations, such as parts procurement, labor/service data, and shop management tools. This approach can reduce duplicate entry when a shop already relies on multiple specialized applications. Integration support is important in this category because many shops run mixed vendor stacks.
Not dealer DMS focused
Despite sometimes being considered alongside broader automotive software, AutoVitals is primarily oriented to independent repair shop workflows rather than full dealership DMS requirements. Dealer-specific needs such as OEM warranty processing, franchise reporting, and dealership accounting are typically outside the scope of shop-focused platforms. Organizations seeking a single system for dealership operations may need additional software.
Implementation depends on process change
Inspection-driven workflows require consistent technician adoption and service advisor process changes to deliver value. Shops may need training, templates, and management oversight to ensure inspections are completed with sufficient detail and presented consistently. Without operational discipline, DVIs can become inconsistent and reduce customer trust.
Feature depth varies by module
AutoVitals is best known for inspections and related customer-facing workflows, while some back-office functions may be less comprehensive than platforms built primarily for end-to-end shop management. Depending on the shop’s needs, it may require integrations or complementary tools for areas like advanced reporting, accounting workflows, or complex multi-location controls. Buyers should validate required workflows in a live demo against their specific processes.
Plan & Pricing
| Plan | Price | Key features & notes |
|---|---|---|
| Digital Vehicle Inspections (DVI) | Starting at $219 per month | Standalone DVI product: digital multi-point inspections, photo/video capture, guided inspections, customer-facing reports. (Price cited on AutoVitals demo/pricing reference). |
| Customer Relationship Management (CRM) | Starting at $489 per month | Includes CRM features plus DVI, workflow management, unlimited two-way texting, 90 days 1-on-1 training and ongoing campaign support. |
| DVI.X (ACDelco discounted plan) | $134 per month (ACDelco partner rate) | Discounted DVI.X offering for ACDelco Service Centers — includes DVI features and partnership discounts (requires ACDelco participation). |
| Technician Productivity Warranty Plus (Digital Shop® Tablet Subscription) | $29.99 per month (24‑month contract) | Tablet leasing/subscription (iPad 6th Gen at time of posting), includes up to two replacements (with $50 deductible), shop-suited case; billed monthly under 24‑month term. |
| Full platform / Custom packages | Custom pricing | Multi-module solutions (DVI, Workflow, CRM, Websites, Marketing). Pricing depends on shop size and selected tools — contact sales or schedule a demo. |
Seller details
AutoVitals, Inc.
San Diego, CA, USA (reported)
Private
https://www.autovitals.com/
https://www.linkedin.com/company/autovitals/
