Blackbaud MobilePay
Nonprofit payment gateway software
Nonprofit software
- Features
- Ease of use
- Ease of management
- Quality of support
- Affordability
- Market presence
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Pay-as-you-go
Free Trial unavailableFree version unavailable
Small
Medium
Large
- Public sector and nonprofit organizations
- Healthcare and life sciences
- Information technology and software
What is Blackbaud MobilePay
Blackbaud MobilePay is a nonprofit-focused mobile and online payments product used to accept donations and event-related payments through smartphones and web-based giving experiences. It is typically used by fundraising teams that want card-present and card-not-present payment acceptance tied to their donor and fundraising workflows. The product is positioned as part of Blackbaud’s broader nonprofit technology ecosystem, with emphasis on integration to Blackbaud fundraising and CRM systems. Common use cases include in-person events, pledge drives, and on-the-go donation collection.
Designed for nonprofit fundraising
The product is built around donation and event-payment scenarios rather than general retail checkout. This helps align payment collection with common nonprofit workflows such as campaigns, appeals, and event giving. For organizations already standardizing on nonprofit fundraising software, this reduces the need to adapt generic payment tools to fundraising-specific processes.
Ecosystem integration with Blackbaud
MobilePay is intended to work within Blackbaud’s fundraising and donor management environment. This can simplify operational handoffs between gift entry, fundraising reporting, and constituent records when used alongside Blackbaud systems. For teams trying to minimize manual reconciliation across tools, tighter vendor-suite alignment can be a practical advantage.
Supports mobile, in-person collection
MobilePay supports donation collection in the field, which is useful for events and face-to-face fundraising. Mobile-first payment acceptance can reduce reliance on paper pledge forms and later data entry. This is particularly relevant for organizations that run frequent events or have distributed fundraising staff and volunteers.
Best fit in Blackbaud stack
Organizations not using Blackbaud fundraising or CRM products may see less value from the product’s suite-oriented design. Integrations and data flows may be more limited or require additional configuration when used with non-Blackbaud systems. This can increase the effort needed to maintain a clean donor database and consistent reporting across tools.
Potentially higher total cost
Suite-aligned nonprofit payment products can carry additional platform, processing, or add-on costs compared with lightweight donation tools. Costs may also depend on required modules, implementation, and support arrangements. For smaller nonprofits, this can make it harder to justify versus simpler donation and payment options.
Less flexible for custom giving
Compared with more developer-oriented payment and donation platforms, customization options may be more constrained by the product’s predefined workflows and templates. Organizations with complex, highly branded giving experiences or bespoke integrations may need additional Blackbaud services or third-party tooling. This can lengthen timelines for launching new donation experiences.
Plan & Pricing
Pricing model: Pay-as-you-go Free tier/trial: No permanent free plan; no time-limited free trial stated on official site. Example costs / published transaction rates (official Blackbaud pages):
- Blackbaud MobilePay Terminal (MobilePay app/terminal): 2.5% + $0.30 per transaction (USD). American Express: add +1% on top of base (i.e., AMEX surcharge noted). No extra mobile-processing or terminal charge reported.
- Blackbaud Integrated Payments (BBIP) published (USD) example rates: Visa/Mastercard/Discover/JCB/Diners: 2.99% + $0.30 per transaction; American Express: 3.5% + $0.30 per transaction; ACH/Direct Debit: 1% + $0.30 (max $5) per transaction.
- Tap to Pay for iPhone (when using MobilePay Terminal recent version): additional $0.15 per Tap-to-Pay transaction; Tap-to-Pay effective per-transaction fees differ accordingly (e.g., Visa/Mastercard/etc. shown as 2.99% + $0.45 when including Tap-to-Pay add-on in USD on the BBIP fees page). Other pricing notes / non-transaction fees:
- Several official pages state Setup: $0 and Monthly: $0 for Blackbaud Integrated Payments in some regions; however Blackbaud also publishes a separate Payment Enablement Fee (a monthly fee invoiced annually) that applies to payment-enabled Blackbaud solutions — the site describes the fee but does not publish a single universal dollar amount on the public page.
- Some regional/merchant services pricing is volume-dependent or “contact sales for pricing” (e.g., BBMS AUD page and interconnect fee tiers); for certain gateway/interconnect scenarios there are tiered interconnect fees (published tiers/amounts for annual transaction counts). Discount options / contract notes:
- The vendor indicates pricing or rates may depend on transaction volume, region, and gateway selection; some pricing (merchant/BBMS) is provided upon request or by contract (contact sales / request a quote).
Seller details
Blackbaud, Inc.
Charleston, South Carolina, USA
1981
Public
https://www.blackbaud.com/
https://x.com/blackbaud
https://www.linkedin.com/company/blackbaud/
