
CollaborateMD EHR
EHR software
Health care software
- Features
- Ease of use
- Ease of management
- Quality of support
- Affordability
- Market presence
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$235 per month per rendering/attending provider
Small
Medium
Large
- Healthcare and life sciences
- Public sector and nonprofit organizations
- Information technology and software
What is CollaborateMD EHR
CollaborateMD EHR is a cloud-based electronic health record and practice management platform used by outpatient medical practices to document encounters, manage scheduling, and support billing workflows. It targets small to mid-sized physician groups and specialty clinics that want an integrated EHR with revenue cycle features. The product is commonly positioned as a combined EHR, practice management, and medical billing solution with patient-facing functions such as online intake and portal access.
Integrated EHR and billing
The platform combines clinical documentation with practice management and medical billing tools in one system. This can reduce the need to maintain separate systems for charting, scheduling, and claims workflows. For practices that want a single vendor for front office, clinical, and billing operations, this integrated scope is a practical fit.
Cloud-based deployment model
CollaborateMD EHR is delivered as a web-based system, which supports access from multiple locations without on-premises infrastructure. This deployment model typically simplifies updates and reduces local IT administration compared with server-hosted EHRs. It also aligns with multi-site outpatient workflows where staff need consistent access to the same patient record.
Practice workflow coverage
The product supports core ambulatory workflows such as appointment scheduling, clinical notes, and patient record management. It also includes functions that support patient engagement (for example, portal-style access and digital forms) depending on configuration. This breadth can help smaller practices standardize processes without adopting multiple point solutions.
Ambulatory-first feature depth
The product is primarily oriented to outpatient practice workflows rather than post-acute, home health, hospice, or senior living operations. Organizations that require specialized care planning, interdisciplinary documentation, or regulatory workflows common in those settings may find gaps. Buyers in those segments often need purpose-built modules that go beyond a general ambulatory EHR.
Integration ecosystem variability
Compared with larger EHR platforms, the breadth of pre-built integrations and third-party marketplace options can be more limited or less standardized. This can increase effort when connecting labs, imaging, clearinghouses, or external patient engagement tools, depending on the practice’s stack. Integration requirements should be validated during evaluation, including interface methods and ongoing costs.
Reporting and analytics constraints
Out-of-the-box reporting may not meet all operational, quality, or payer-specific analytics needs for more complex organizations. Practices with advanced population health, quality program reporting, or custom KPI requirements may need additional configuration or external BI tooling. Data extraction and report customization capabilities should be confirmed for the intended use cases.
Plan & Pricing
| Plan | Price | Key features & notes |
|---|---|---|
| Starter | Custom quote — starting at $235 per month per rendering/attending provider (monthly minimum) | Unlimited eClaims; Appointment Scheduler; Real-time Claim Submission; Built-in Clearinghouse Edits (Level 1); Free Preferred EHR Interface; 75 MB document cloud storage; In-app credit card processing; Secure patient payment portal; Broadcast Messaging (25 messages). |
| Basic | Custom quote — starting at $235 per month per rendering/attending provider (monthly minimum) | Everything in Starter plus 150 MB document cloud storage; Custom Report Builder; Unlimited ERA w/ Auto Posting; Unlimited Real-Time Eligibility; Broadcast Messaging (50 messages). |
| Growth | Custom quote — starting at $235 per month per rendering/attending provider (monthly minimum) | Everything in Starter & Basic plus 200 MB document cloud storage; Report Snap & Share; Claim Scrubbing (Level 2 edits); Claim Follow-up & Task Management; Unlimited USPS address scrubbing; Broadcast Messaging (100 messages). |
| Unlimited | Custom quote — starting at $235 per month per rendering/attending provider (monthly minimum) | Everything in Starter, Basic & Growth plus 250 MB document cloud storage; Enhanced user print statements; Unlimited eClaim attachments; Unlimited phone & SMS appointment reminders; Unlimited paper claims; Patient responsibility estimator; Intelligent intake (forms); Broadcast Messaging (250 messages). |
| Add-ons / Interfaces | Preferred Partner Interfaces: FREE; Other Partner Interfaces: $2,500+; Quest Diagnostics & LabCorp interface: $2,500; MediMobile: $2,500; CollaborateMD WebAPI: $0 - $5,000 | Additional integration and add-on fees listed on CollaborateMD official Interfaces/Add-ons pages. Account set-up includes one (1) tax ID; additional tax ID add-ons $125 each. Low-volume provider fees apply (see notes). |