CollaborateMD PM
Medical billing software
Medical practice management software
Health care software
Health care operations software
- Features
- Ease of use
- Ease of management
- Quality of support
- Affordability
- Market presence
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$235 per month
Free Trial
Free version unavailable
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- Healthcare and life sciences
- Professional services (engineering, legal, consulting, etc.)
- Information technology and software
What is CollaborateMD PM
CollaborateMD PM is a cloud-based medical practice management system used to run front-office and revenue-cycle workflows for outpatient medical practices. It supports patient scheduling, demographics, insurance eligibility, charge capture, claims submission, payment posting, and reporting. The product is commonly used by small to mid-sized practices that want an integrated practice management and billing workflow without operating on-premises infrastructure.
Integrated PM and billing workflow
The system combines scheduling, patient/insurance data management, charge entry, claims processing, and payment posting in one application. This reduces duplicate data entry between practice operations and billing tasks. It also supports end-to-end revenue-cycle workflows that many practices otherwise manage across multiple tools.
Clearinghouse and claims support
CollaborateMD PM supports electronic claims submission and related claim status workflows typically required for routine medical billing operations. Practices can manage rejections, corrections, and resubmissions within the billing process. This aligns with common expectations for PM systems used as the operational hub for claims-driven reimbursement.
Cloud deployment for small practices
As a web-based system, it is designed to be accessed from standard browsers without local server management. This can simplify deployment and remote access for distributed staff. It is a practical fit for smaller organizations that prioritize operational simplicity over deep enterprise customization.
Limited enterprise-scale capabilities
Compared with platforms built for large multi-site organizations, CollaborateMD PM may offer fewer advanced controls for complex organizational structures, role segmentation, and cross-entity reporting. Larger groups may require more configurable workflows and governance features. Organizations with high transaction volume may also need more robust automation and analytics than smaller-practice systems typically provide.
EHR depth may require integration
Practice management products often need to integrate with an EHR for clinical documentation, e-prescribing, and specialty clinical workflows. If a practice expects a single system to cover both clinical and administrative needs, it may need additional modules or third-party integrations. Integration scope and data synchronization can add implementation effort.
Customization and reporting constraints
Out-of-the-box reports and workflow options may not cover every specialty’s billing rules, payer nuances, or internal KPIs. Practices with highly specific reporting requirements may need workarounds or external BI tools. Custom forms, templates, and automation may be less flexible than in platforms designed for heavy configuration.
Plan & Pricing
| Plan | Price | Key features & notes |
|---|---|---|
| Starter | Custom quote — monthly minimum; CollaborateMD states pricing "starting at $235/Month" and the monthly minimum for Medical Practices equals the selected plan price. Exact Starter price requires a custom quote. | Unlimited eClaims; Appointment Scheduler; Real-time Claim Submission; Built-in Clearinghouse Edits (Level 1); Free preferred EHR interface; 75 MB document cloud storage; In-app credit card processing; Secure patient payment portal; Broadcast messaging (25 messages). |
| Basic | Custom quote — monthly minimum; exact price via custom quote. | Everything in Starter, plus 150 MB document cloud storage; Custom Report Builder; Unlimited ERA w/ Auto Posting; Unlimited Real-Time Eligibility; Broadcast messaging (50 messages). |
| Growth | Custom quote — monthly minimum; exact price via custom quote. | Everything in Starter & Basic, plus 200 MB document cloud storage; Report Snap & Share; Claim Scrubbing (Level 2); Claim Follow-up & Task Management; Unlimited USPS address scrubbing; Broadcast messaging (100 messages). |
| Unlimited | Custom quote — monthly minimum; exact price via custom quote. | Everything in Starter, Basic & Growth, plus 250 MB document cloud storage; Enhanced user print statements; Unlimited eClaim attachments; Unlimited phone & SMS appointment reminders; Unlimited paper claims; Patient responsibility estimator; Intelligent intake (forms); Broadcast messaging (250 messages). |
Notes: - The vendor’s site shows a stated starting price of $235/month for both Medical Practices and for Billing Services/Labs; however, CollaborateMD requires a custom quote for specific plan pricing. - Add-on/interface fees are listed separately on the vendor site (examples: some preferred partner interfaces are FREE; other partner interfaces $2,500+; Quest/LabCorp $2,500; MediMobile $2,500; CollaborateMD WebAPI $0–$5,000).
