CrashPlan SMB
File recovery software
Online backup software
PC backup software
Server backup software
Backup software
Disaster recovery software
Data recovery software
- Features
- Ease of use
- Ease of management
- Quality of support
- Affordability
- Market presence
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$4 per user per month
Free Trial
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What is CrashPlan SMB
CrashPlan SMB is a cloud backup and recovery product designed to protect endpoint and small-business server data through continuous or scheduled backups to the CrashPlan cloud. It targets small and midsize organizations that need centrally managed device backup, retention policies, and file-level restore for laptops, desktops, and supported servers. The product emphasizes endpoint-focused backup with administrative controls, user/device management, and encryption for data in transit and at rest.
Endpoint-centric cloud backup
CrashPlan SMB focuses on backing up user devices and small-business servers directly to a managed cloud repository. This aligns well with organizations that prioritize laptop/desktop protection and remote-work continuity. It supports file and folder selection, versioning, and retention policies that are typical requirements for endpoint data protection. The approach reduces reliance on on-premises backup infrastructure for smaller IT teams.
Centralized admin and policies
The product provides an administrative console for managing users, devices, backup sets, and retention settings. Policy-based controls help standardize backup behavior across a fleet of endpoints without per-device manual configuration. This is useful for SMBs that need basic governance and reporting for backups. Central management is a common differentiator versus consumer-grade backup tools.
Encryption and key options
CrashPlan uses encryption for data in transit and at rest, and it supports customer-controlled key options depending on plan and configuration. This helps organizations meet internal security requirements for offsite backups. It also supports device replacement workflows where data can be restored after hardware loss or failure. These capabilities are relevant for compliance-driven SMBs that need offsite protection with security controls.
Limited enterprise workload coverage
CrashPlan SMB is primarily oriented around endpoint and small server file backup rather than broad coverage of enterprise workloads. Organizations needing image-based backup, application-aware recovery, or deep integration with virtualization and cloud infrastructure may find gaps. In mixed environments, this can require additional tools for workloads outside endpoints. The product is less positioned as a single platform for full datacenter and cloud workload protection.
Restore and DR scope
The product is designed for file-level recovery and device data restore, not full disaster recovery orchestration. It does not typically provide automated failover, runbook-based recovery, or near-instant recovery features associated with DR-focused platforms. For ransomware recovery scenarios, organizations may need complementary capabilities such as immutable storage controls, broader anomaly detection, or isolated recovery environments. This can limit suitability for stricter RTO/RPO requirements.
Cloud-only backup target model
CrashPlan SMB centers on backing up to the vendor’s cloud, which may not fit organizations that require on-premises repositories, specific cloud storage targets, or multi-target tiering strategies. Bandwidth constraints can affect initial seeding and large restores for data-heavy endpoints. Some IT teams also prefer more flexible storage location control for data residency or cost management. These factors can be important when comparing against products that support multiple repository types.
Plan & Pricing
| Plan | Price | Key features & notes |
|---|---|---|
| Endpoints | $8 per user/month; $88 per user/year; $158 per user/2 years | Windows, Mac, Linux; Unlimited cloud storage & unlimited versioning; 90-day deleted file retention (customizable); End-user self-service restore & device migration; 14-day free trial available; Pricing shown applies to organizations up to 249 employees (250+ contact sales). |
| Microsoft 365 | $4 per user/month; $44 per user/year; $79 per user/2 years | Backup & recovery for Exchange Online, SharePoint, and OneDrive; Pooled storage: 50 GB included per user; additional storage billed at $1/month per 100GB; Full-text indexing for search & eDiscovery; 14-day free trial available; Pricing shown applies to organizations up to 249 employees (250+ contact sales). |
Seller details
CrashPlan Group LLC
Minneapolis, Minnesota, US
2001
Private
https://www.crashplan.com/
https://x.com/crashplan
https://www.linkedin.com/company/crashplan/
