CyberAlert
Media monitoring software
Public relations (PR) software
- Features
- Ease of use
- Ease of management
- Quality of support
- Affordability
- Market presence
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$99.00 per month
Free Trial
Free version unavailable
Small
Medium
Large
- Public sector and nonprofit organizations
- Construction
- Accommodation and food services
What is CyberAlert
CyberAlert is a media monitoring and measurement platform used to track brand, topic, and stakeholder coverage across online news and other digital sources. It supports PR and communications teams with monitoring, alerting, clipping, and reporting workflows for earned media and reputation management. The product is typically used for daily media briefings, campaign measurement, and issue monitoring, with options for managed services depending on the engagement.
PR-focused monitoring workflows
CyberAlert centers on day-to-day PR needs such as media tracking, alerting, and coverage reporting. It supports common communications workflows like building briefings, sharing clips, and summarizing coverage for stakeholders. This focus can reduce the need to adapt broader marketing or SEO-oriented tools to PR use cases.
Reporting and measurement outputs
The platform emphasizes turning monitoring results into shareable outputs such as dashboards and reports. This helps teams document volume and themes of coverage over time and communicate results to leadership. It is positioned for earned-media measurement rather than only raw listening data.
Service-supported delivery option
CyberAlert is commonly offered with service components (for example, assistance with monitoring setup, queries, and reporting). This can help teams that lack dedicated analysts or that need consistent daily deliverables. Service support can also improve continuity when internal staffing changes.
Unclear breadth of data sources
Publicly available product information does not clearly specify the full range of sources covered (for example, depth of social networks, forums, podcasts, broadcast, or paywalled publications). Without transparent source lists and coverage details, it can be difficult to validate fit for specific geographies and industries. Buyers may need a proof-of-coverage exercise during evaluation.
Limited transparency on analytics depth
Compared with platforms that publish detailed capabilities for advanced analytics (such as automated entity extraction, sentiment methodology, and topic modeling), CyberAlert’s analytics depth is not consistently documented in public materials. This may limit confidence for teams that require repeatable, explainable methodologies for insight generation. Organizations may need to rely on vendor-led demos to confirm capabilities.
Integration ecosystem not well documented
Information on prebuilt integrations (for example, BI tools, CRM, ticketing, or collaboration platforms) is not clearly enumerated in public sources. If integrations are limited or require custom work, implementation effort can increase for enterprise workflows. Teams with strict data pipelines may need API and export validation early in procurement.
Plan & Pricing
Pricing model: Customized subscription (per-service fixed monthly fees) with add-ons
Summary (official site: glean.info):
- Online news (one media type) — $299 per month (base price for one service). Key notes: flat monthly fee, includes up to 6,000 media clips/month; additional clip bundles available. (FAQ)
- Additional media types (print, blogs, social, TV/radio) — each carries its own additional monthly charge (customized by sales). (FAQ)
- Additional clips — $75 per month for each bundle of up to 1,000 additional clips. (FAQ)
- Fake News Monitoring (separate subscription level) — $99.00 per month. (Subscription Levels page)
- Optional human analysis — charged per-clip (varies by measures/brands), with a monthly cap option to avoid unexpected costs. (ClipMetrics / FAQ)
- Special promotional/introductory prices shown on some industry-specific trial pages: e.g., law-firm introductory price $149/month (domestic); worldwide introductory price $249/month (if subscribed after trial). (Law-firm Free Trial / Demo pages)
Notes:
- Pricing is frequently customized per client; sales configures packages based on number/types of media monitored, keywords, and optional analytics/human review. The vendor requests contacting sales for a tailored quote. (FAQ / Request Information pages)
