Donorbox
Admission-based nonprofit software
Donor management software
Fundraising software
Nonprofit CRM software
Nonprofit payment gateway software
Nonprofit software
HOA software
- Features
- Ease of use
- Ease of management
- Quality of support
- Affordability
- Market presence
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Completely free
Free Trial unavailable
Free version
Small
Medium
Large
- Public sector and nonprofit organizations
- Accommodation and food services
- Professional services (engineering, legal, consulting, etc.)
What is Donorbox
Donorbox is a cloud-based fundraising and donation processing platform used by nonprofits and similar organizations to collect online donations and manage recurring giving. It provides embeddable donation forms, donor-facing payment options, and tools for campaigns such as peer-to-peer fundraising and event ticketing. The product is typically deployed on an organization’s existing website via embeds or hosted pages, with integrations to common email, CRM, and accounting tools. It focuses on donation checkout and fundraising workflows more than full nonprofit CRM functionality.
Embeddable donation forms
Donorbox provides embeddable donation forms and hosted donation pages that can be added to an existing website with minimal development effort. It supports recurring donations, donor-covered fees, and configurable giving levels. This approach fits organizations that want to keep their current CMS while adding a standardized donation checkout.
Multiple fundraising modalities
The platform supports core online giving plus add-ons such as peer-to-peer fundraising, event ticketing, and text-to-give (availability can vary by plan and region). These features allow organizations to run several campaign types without adopting a full suite built primarily for membership or admissions. It also supports common payment methods (e.g., cards and ACH in supported markets) to reduce friction for donors.
Integrations and data export
Donorbox offers integrations with widely used nonprofit tools (e.g., email marketing, accounting, and CRM connectors) and provides exports for donor and transaction data. This helps teams that prefer to keep a separate donor database or accounting system while using Donorbox for payment capture. Webhooks and API options (where available) can support custom workflows for more technical teams.
Not a full nonprofit CRM
Donorbox includes donor records and basic management features, but it is not designed to replace a full nonprofit CRM for complex constituent management. Organizations needing advanced segmentation, program management, case notes, grants tracking, or sophisticated reporting may require a dedicated CRM alongside it. This can introduce additional integration and data-governance work.
Limited admissions and membership depth
While Donorbox can support event ticketing and some campaign workflows, it is not purpose-built for admissions-based organizations that require robust ticketing, seating, subscriptions, or venue operations. Membership management features are not as deep as systems designed primarily for associations or member-based nonprofits. Organizations with complex membership tiers, renewals, and benefits tracking may find gaps.
Payment stack constraints
Donation processing depends on supported payment processors and country availability, which can limit options for some organizations. Some capabilities (e.g., certain payment methods, advanced features, or add-ons) may require higher-tier plans or additional configuration. Teams with strict requirements for processor choice, reconciliation workflows, or multi-entity finance structures may need additional tooling.
Plan & Pricing
| Plan | Price | Key features & notes |
|---|---|---|
| Standard | $0/month | 5 team members; Unlimited donation forms, donation pages, crowdfunding, peer-to-peer campaigns, event ticketing; QuickDonate™; Reporting. Platform (Donorbox) fees: 2.95%–3.95% depending on feature. Payment processor fees (Stripe for registered U.S. nonprofits): 2.2% + $0.30 (card) ; ACH 0.8% (capped at $5). Donors may be offered to cover fees. |
| Pro | $150/month (discount available with annual billing) | Everything in Standard plus: 10 team members; reduced platform fees (1.75%–2% depending on feature); Jay·AI; advanced form customizations; tracking & analytics; receipt white‑labeling; Zapier & API; crypto and stock donations. Platform and payment processing fees still apply. |
| Premium | Contact Us (custom pricing) | Everything in Pro plus: up to 30 team members; lowest platform fees (1.6%–2% depending on feature); 24/7 priority support; Enterprise Customer Success Manager; premium integrations; custom domains; guided onboarding; recurring donor migration; fundraising coach. Contact sales for pricing. |
Additional paid products/add-ons (from official site):
- Donorbox CRM: interactive/contact‑based pricing shown on site (example display: $90 per month; $75/mo billed annually — users are prompted to choose contact tiers and join the waitlist or talk to sales). CRM is sold separately and requires joining the waitlist/book demo.
- Donorbox Live™ Kiosk (add-on): First device $80/month (or $820/year) for Standard & Pro users; additional devices $15/month. Premium users: first device $50/month; additional devices $15/month. Per-transaction processing fees (example shown): platform fee 1.75% + Stripe processing 2.7% + $0.05 (for Live Kiosk transactions).
Seller details
Donorbox
San Francisco, CA, USA
2014
Private
https://donorbox.org
https://x.com/donorbox
https://www.linkedin.com/company/donorbox/
