DrChrono by EverHealth.
Mental health software
Physical therapy software
EHR software
Medical billing software
Revenue cycle management software
Medical practice management software
Patient engagement software
Chiropractic software
Telemedicine software
Health care software
Ambulatory software
Health care operations software
Patient experience software
Specialty practice management software
- Features
- Ease of use
- Ease of management
- Quality of support
- Affordability
- Market presence
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What is DrChrono by EverHealth.
DrChrono is a cloud-based electronic health record (EHR) and practice management platform used by ambulatory medical practices to document care, manage scheduling, and support billing workflows. It targets small to mid-sized outpatient clinics and specialty practices that want an integrated system for clinical notes, patient intake, and revenue-related tasks. The product is commonly deployed with patient-facing tools (online forms, messaging, and telehealth) and integrates with third-party services for payments, labs, and other operational needs.
Integrated EHR and practice workflows
DrChrono combines clinical documentation, scheduling, and practice management in one system, reducing the need to stitch together separate tools. It supports common ambulatory workflows such as charting, orders, and patient intake. For practices that want a single vendor for core front-office and clinical operations, this can simplify administration and user provisioning.
Patient engagement and telehealth
The platform includes patient-facing capabilities such as digital intake, appointment communications, and telemedicine features. These functions support remote visits and reduce manual data entry at check-in. Compared with products focused only on therapy documentation, DrChrono is positioned as a broader clinic operations system with built-in patient access features.
Billing and RCM support options
DrChrono supports medical billing workflows and can be used alongside revenue cycle management services, depending on the customer’s configuration and contract. This helps practices that want tighter linkage between documentation and claims-related processes. The integrated approach can reduce rework caused by mismatches between clinical notes and billing data.
Less specialized for therapy niches
While it can be used by behavioral health and other specialties, DrChrono is not exclusively designed for psychotherapy-centric documentation patterns and workflows. Practices that require highly specialized templates, treatment-plan structures, or therapy-first reporting may need additional configuration. In those cases, purpose-built therapy platforms can offer more out-of-the-box fit for niche requirements.
Implementation and configuration effort
As a broader EHR and practice management system, successful rollout typically requires configuration of templates, workflows, roles, and integrations. Data migration and payer/billing setup can add time and complexity. Smaller practices without dedicated operations support may find onboarding more involved than lighter-weight, single-purpose tools.
Feature depth varies by add-ons
Some capabilities (for example, advanced billing services, certain integrations, or patient experience functions) may depend on purchased modules, third-party services, or specific plan levels. This can make total cost and final functionality harder to evaluate from a base package alone. Buyers often need to validate which features are native versus provided through partners or services.
Plan & Pricing
| Plan | Price | Key features & notes |
|---|---|---|
| Essentials | Contact sales — Get a Quote (price not listed on website) | EHR & Practice Management: charting, scheduling, task management, reporting, patient portal + app, patient check-in & kiosk, unlimited staff accounts; 250 text / 100 phone reminders; 500 e‑faxes. |
| Essentials Plus | Contact sales — Get a Quote (price not listed on website) | EHR, ePrescribe & Practice Management: adds eRx/EPCS, higher reminders (500/250), 1000 e‑faxes; other Essentials features. |
| Advanced | Contact sales — Get a Quote (price not listed on website) | EHR, Practice Management & Billing: integrated claim management, real‑time insurance eligibility checks, autogenerated superbills/CMS‑1500s; reminders 500/250; billing tools included. |
| Advanced Plus | Contact sales — Get a Quote (price not listed on website) | EHR, ePrescribe, Practice Management & Billing: Advanced billing plus ePrescribe; higher limits (750/500 reminders; 1500 e‑faxes). |
| Elite | Contact sales — Get a Quote (price not listed on website) | EHR, ePrescribe, Practice Management & full Billing Services/RCM: comprehensive billing & coding services, denial management, dedicated billing specialist & account manager, monthly financial reports; highest limits (1000/750 reminders; 2000 e‑faxes). |
Add-ons & documented fees (official site):
- Extended Lab Integration (access to 40,000+ labs & imaging): $30 per provider per month (listed as Add‑On).
- Overage fees if plan limits exceeded: $0.05 per text, $0.07 per fax page, $0.10 per phone call.
- Paper claim/statement fees (where applicable): $0.70 per paper claim, $0.90 per patient statement, $1.50 per Carisk/iHCFA claim; Electronic patient statement: $0.59 per statement.
- Payments / merchant processing (DrChrono Payments): credit/debit card processing rates as low as 2.75% + $0.30 per transaction; ACH (eCheck) fee 1.00% + $0.30 per transaction; additional per‑batch and monthly PCI fees may apply (see official payments page for full breakdown).
Notes: DrChrono’s public site lists plan names and feature comparisons and provides a downloadable Plans PDF with feature/limit details but does not publish per‑plan subscription prices online — prospective customers are asked to “Get a Quote” / contact sales for pricing.
Seller details
EverHealth
Sunnyvale, California, United States
2009
Private
https://www.drchrono.com/
https://x.com/drchrono
https://www.linkedin.com/company/drchrono
