TherapyNotes
Mental health software
EHR software
E-prescribing software
Medical billing software
Telemedicine software
Health care software
Ambulatory software
Health care operations software
Hospital management software
- Features
- Ease of use
- Ease of management
- Quality of support
- Affordability
- Market presence
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$69 per month
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What is TherapyNotes
TherapyNotes is a practice management and clinical documentation platform designed for behavioral health providers. It supports scheduling, psychotherapy and psychiatry notes, treatment plans, and client communications, with integrated billing and insurance workflows. The product is primarily used by solo clinicians and group practices that want an all-in-one system for clinical and administrative operations. It also includes telehealth and e-prescribing capabilities to support remote care and medication management where permitted.
Behavioral health-focused documentation
TherapyNotes provides note templates and workflows oriented to psychotherapy and psychiatry use cases, including treatment planning and progress notes. This focus can reduce configuration work compared with more general-purpose practice management tools. The system also supports documentation and administrative tasks in a single workflow, which can simplify day-to-day operations for small to mid-sized practices.
Integrated scheduling, billing, and claims
The platform combines appointment scheduling with billing features such as invoicing and insurance-related workflows. Keeping clinical and financial data in one system can reduce duplicate entry and improve handoffs between front office and clinicians. For practices that submit insurance claims, having billing and documentation in the same product can streamline revenue-cycle steps.
Telehealth and e-prescribing options
TherapyNotes includes telehealth functionality to support virtual sessions without requiring a separate video platform. It also offers e-prescribing capabilities for eligible prescribers, supporting medication workflows alongside clinical records. These features help practices consolidate tools when they provide a mix of in-person, remote, and medication-management services.
Not designed for hospitals
Despite covering several operational areas, TherapyNotes is primarily built for outpatient behavioral health practices rather than inpatient or hospital environments. It typically lacks the breadth of modules expected for hospital management (e.g., bed management, inpatient orders, complex departmental workflows). Organizations with multi-facility hospital operations may find it insufficient as a core hospital system.
Limited fit for non-behavioral specialties
The product’s templates and workflows are optimized for mental and behavioral health, which can be a constraint for practices that deliver broader medical services. Multi-specialty clinics may need additional EHR capabilities, specialty-specific charting, or integrations that go beyond behavioral health. This can lead to parallel systems or additional customization requirements.
Integration ecosystem may be narrower
Compared with platforms positioned as broader healthcare operating systems, TherapyNotes may offer fewer deep integrations across third-party clinical, analytics, or enterprise IT stacks. Practices with advanced reporting, data warehouse, or custom interoperability requirements may need additional tools or middleware. Integration needs should be validated against required standards and specific partner systems before selection.
Plan & Pricing
| Plan | Price | Key features & notes |
|---|---|---|
| Solo | $69 per month (single user) | For solo providers who are sole user on the account. Includes: 24/7 phone & email support, unlimited clients/appointments/notes, secure client/staff messaging, custom client portal, basic Telehealth, unlimited file storage, free client data import, automatic updates, secure backups. 30‑day free trial included. |
| Group | $79 per month (first clinician) + $50 per month per additional clinician | For multi‑clinician practices and agencies. Unlimited non‑clinical users (admins, schedulers, billers). Includes same features as Solo. 30‑day free trial included. |
| Enterprise | Same rates as Group ( $79 first clinician + $50/additional) but requires 30+ users; dedicated account manager | Enterprise customers meet 30+ user minimum and receive a designated account manager. Includes same core features; contact sales for onboarding/enterprise details. |
Optional à‑la‑carte features (official site):
- Premium Telehealth: $15 per month per clinician (adds group sessions up to 16 participants, HD video, screen share with sound, noise cancellation, closed captions, etc.).
- ePrescribe: $65 per month per prescriber.
- TherapyFuel (AI documentation): $40 per clinician per month (enabling for at least one clinician allows whole practice limited Generate tools as noted by vendor).
- Real‑Time Eligibility (RTE): $0.14 per eligibility request.
- Electronic claim submission: $0.14 per electronic claim; $1.00 per mailed paper claim.
- Electronic Remittance Advice (ERA): $0.14 per claim in an ERA.
- Appointment reminders: $0.14 per text or voice reminder; email reminders are free.
- Credit card processing (via partner CardConnect): 3.1% + $0.30 per transaction (vendor lists as current processing rate).
- Storage (inactive account archive): $9 per month for first user + $3 per month per additional user.
Notes:
- Every paid subscription begins with a 30‑day free trial (vendor states "every plan starts with a 30-day free trial").
- No permanent free plan/tier for the core product is stated on the official site; Classroom (in‑the‑classroom education) accounts are explicitly free for instructors/students but do not support billing features.
- All pricing above taken directly from TherapyNotes official support and blog pages (TherapyNotes Pricing and Subscription Options; Pricing Update blog; Payment Processing/Storage FAQ pages).
