Dynamics 365 Project Operations
Professional services automation software
- Features
- Ease of use
- Ease of management
- Quality of support
- Affordability
- Market presence
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$135.00 per user per month
Free Trial
Free version unavailable
Small
Medium
Large
- Public sector and nonprofit organizations
- Education and training
- Healthcare and life sciences
What is Dynamics 365 Project Operations
Dynamics 365 Project Operations is a professional services automation (PSA) application for planning, delivering, and billing project-based services. It supports project management, resource scheduling, time and expense capture, and project accounting workflows for services organizations. The product is built on Microsoft’s Dynamics 365 and Power Platform ecosystem, with tight integration to Microsoft 365 and finance/ERP capabilities when used alongside Dynamics 365 Finance. It is typically used by mid-market and enterprise teams that want PSA processes aligned to CRM and financial operations in a single Microsoft environment.
Native Microsoft ecosystem integration
It integrates closely with Dynamics 365 apps and Microsoft 365 tools, which can reduce duplicate data entry across sales, delivery, and finance teams. It leverages Dataverse for a shared data model and Power Platform for workflow automation and reporting. This is useful for organizations standardizing on Microsoft identity, security, and administration.
End-to-end services delivery workflows
The product covers core PSA functions including project planning, resource management, time and expense, and invoicing. It supports multiple delivery models (for example, fixed-price and time-and-materials) and ties delivery activities to customer and contract context. This breadth can reduce the need to stitch together separate project management and billing tools.
Extensibility via Power Platform
Teams can configure entities, forms, and business rules using Dataverse and low-code tools rather than custom code for every change. Power Automate and Power BI enable workflow automation and analytics on the same underlying data. This can speed up adaptation to internal processes compared with more rigid PSA products.
Complex implementation and administration
Deployments often require experienced Dynamics/Power Platform partners, especially when integrating with finance, revenue recognition, or custom security models. Data modeling, role-based access, and environment management can add overhead compared with lighter PSA tools. Organizations without Microsoft platform expertise may face longer time-to-value.
Licensing and cost complexity
Pricing typically depends on Dynamics 365 licensing, user roles, and any additional platform capacity or add-ons. Total cost can increase when combining multiple Dynamics apps and Power Platform usage at scale. This can be less predictable than simpler per-user PSA subscriptions.
Fit varies for smaller teams
Smaller professional services firms may find the product’s breadth and configuration options more than they need for basic project tracking and invoicing. Some workflows assume structured processes and governance that can feel heavy for lean teams. In those cases, adoption may require process change in addition to software rollout.
Plan & Pricing
| Plan | Price | Key features & notes |
|---|---|---|
| Dynamics 365 Project Operations (Full user) | $135.00 per user/month (paid yearly) | Listed on Microsoft Project Operations pricing page. Full-user license for project-centric businesses (project planning, resourcing, time/expense entry, project financials). |
| Dynamics 365 Project Operations — Team Members (additional user license) | Not listed on Project Operations pricing page | Microsoft Licensing Guide references a Dynamics 365 Team Members user license for Project Operations (rights for light users), but the Project Operations product pricing page does not list a Team Members price — see Licensing Guide; contact sales for pricing. |
| Attach license (Dynamics 365 Base/Attach model) | Not listed on Project Operations pricing page | Microsoft Licensing Guide describes Base and Attach licensing for Dynamics 365 (Project Operations has a base price of $135); specific attach pricing for Project Operations is not shown on the Project Operations pricing page — consult Product Terms or contact Microsoft sales. |
Seller details
Microsoft Corporation
Redmond, Washington, United States
1975
Public
https://www.microsoft.com/
https://x.com/Microsoft
https://www.linkedin.com/company/microsoft/
