Empower By Ringover
Conversation intelligence software
Sales acceleration software
- Features
- Ease of use
- Ease of management
- Quality of support
- Affordability
- Market presence
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$39 per user per month
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What is Empower By Ringover
Empower by Ringover is a conversation intelligence product that records, transcribes, and analyzes sales and customer calls to support coaching, quality review, and pipeline execution. It is used by sales and customer-facing teams that want searchable call libraries, highlights, and insights tied to deals and accounts. The product is positioned as part of Ringover’s broader cloud communications stack, with emphasis on telephony-connected capture and analysis workflows.
Native fit with telephony
Empower is designed to work closely with Ringover’s calling environment, which can simplify call capture and reduce reliance on separate recording tools. This can help teams standardize recording and transcription across users with fewer moving parts. For organizations already using Ringover for voice, deployment and user adoption can be more straightforward than stitching together multiple vendors.
Call transcription and search
The product provides call transcription and makes conversations searchable for review and knowledge sharing. This supports common conversation intelligence workflows such as finding specific objections, competitor mentions, or next steps across a call library. Searchable transcripts also help managers audit calls and support onboarding with real examples.
Coaching and performance workflows
Empower supports coaching-oriented review by enabling teams to revisit calls, share snippets, and align on best practices. These workflows help sales leaders and enablement teams run consistent call reviews and feedback loops. When connected to CRM activities, it can also support better visibility into what was discussed and what actions were agreed.
Best value in Ringover stack
Teams not using Ringover telephony may find the product less compelling if key capture and workflow advantages depend on Ringover’s calling infrastructure. If your organization standardizes on another voice provider, integration depth and administrative simplicity may vary. This can increase implementation effort compared with an all-in-one setup.
Sales acceleration scope may be limited
Compared with broader sales acceleration platforms, Empower focuses primarily on conversation capture and analysis rather than end-to-end prospecting, sequencing, and forecasting. Organizations looking for a single system to manage outreach, pipeline analytics, and revenue operations may need additional tools. This can create overlap with existing CRM and sales engagement processes.
Feature depth varies by use case
Conversation intelligence requirements differ widely (e.g., advanced deal risk signals, complex analytics, and customizable scorecards). Depending on plan and integrations, some teams may find gaps in advanced reporting, governance controls, or highly tailored coaching frameworks. Enterprises with strict compliance, data residency, or complex org structures should validate administrative and security capabilities during evaluation.
Plan & Pricing
Pricing model: Subscription add-on (per-user license) Price: $39 per user / month (excl. taxes) Notes: Empower is offered as an add-on (Conversational AI) to Ringover’s phone/telephony plans. Other Empower-related add-ons (AIRO Coach, Pitch Room) are available and Empower integrates with Ringover and CRMs. Pricing is shown on Ringover’s official pricing and Empower product pages.
Seller details
Ringover Group
Paris, France
2018
Private
https://www.ringover.com/
https://x.com/ringover
https://www.linkedin.com/company/ringover/
