Ericom AccessNow
Remote desktop software
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- Ease of use
- Ease of management
- Quality of support
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What is Ericom AccessNow
Ericom AccessNow is a browser-based remote access product that provides HTML5 access to remote desktops and applications without requiring a native client on the endpoint. It is used by IT teams and end users to reach Windows desktops or published apps from managed and unmanaged devices, including Chromebooks and mobile devices. The product typically integrates with remote desktop infrastructure (for example, RDP/RDS and VDI environments) and focuses on reducing endpoint software requirements while enabling remote sessions through a web browser.
Clientless HTML5 access
AccessNow runs remote sessions through an HTML5-capable browser, which reduces the need to install and maintain endpoint agents or thick clients. This can simplify access from locked-down or unmanaged devices where software installation is restricted. It also supports common bring-your-own-device scenarios where users need temporary access without permanent tooling.
Fits RDP/RDS and VDI
The product is designed to front-end existing Windows remote desktop and application delivery environments rather than replacing them. This can help organizations extend access to current RDS/VDI investments while standardizing on browser-based entry. It is often positioned for enterprises that need to publish desktops/apps to a wide variety of endpoints.
Centralized access control options
AccessNow is typically deployed as a centralized gateway, allowing administrators to manage how users reach remote resources from a single control plane. This model can support consistent policy enforcement and auditing compared with ad-hoc remote access tools. It is useful in environments where access must be mediated through a controlled entry point rather than direct RDP exposure.
Not a full support suite
Compared with remote support-focused tools, AccessNow is primarily oriented around end-user access to desktops/apps rather than technician-led support workflows. Features such as advanced ticketing integrations, technician collaboration, and deep unattended support tooling may require additional products. Organizations seeking an all-in-one help desk remote support platform may find gaps depending on requirements.
Depends on backend infrastructure
AccessNow generally relies on existing remote desktop/application infrastructure (such as RDS/VDI) and network connectivity to those resources. If the backend environment is not already in place or is undersized, AccessNow does not remove the need to design, license, and operate that stack. Performance and user experience also depend heavily on the underlying infrastructure and network conditions.
Browser session feature limits
HTML5 browser-based remoting can have limitations versus native clients for certain peripherals and advanced use cases. Scenarios involving specialized device redirection, high-performance graphics, or complex multi-monitor behaviors may not match native-client capabilities in all environments. Organizations with demanding peripheral or graphics requirements may need to validate compatibility through testing.
Plan & Pricing
| Plan | Price | Key features & notes |
|---|---|---|
| Public pricing not listed on vendor site | Contact sales / Request a quote | Ericom official site does not publish public list prices for AccessNow. Licensing is offered as Named-user or Concurrent-user term licenses (example: 1-3 year term licenses) and volume tiers; customers are asked to request a demo/quote or contact a partner/reseller. See notes below for sources. |
Seller details
Ericom Software Ltd.
Closter, New Jersey, United States
1993
Private
https://www.ericom.com/
https://x.com/ericom
https://www.linkedin.com/company/ericom-software
