Eventbrite
Customer-to-customer (C2C) community marketing software
Box office software
Event management platforms
Event marketing software
Event registration and ticketing software
Event management software
Event booking software
Registration software
- Features
- Ease of use
- Ease of management
- Quality of support
- Affordability
- Market presence
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Pay-as-you-go
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Free version
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- Arts, entertainment, and recreation
- Accommodation and food services
What is Eventbrite
Eventbrite is an event registration and ticketing platform used to create event listings, sell tickets, and manage attendee registration and check-in. It is commonly used by independent event organizers, venues, and small-to-mid-sized organizations running public or private events. The product combines ticketing, event pages, payment processing, and basic event marketing tools, with distribution through the Eventbrite marketplace and integrations to common business apps.
End-to-end ticketing workflow
Eventbrite supports event setup, ticket types and pricing, order management, refunds, and attendee communications in one system. It includes mobile check-in tools for scanning tickets and managing entry on-site. This reduces the need to stitch together separate registration, payment, and door-management tools for many standard event formats.
Built-in event discovery channel
Events can be listed on Eventbrite’s marketplace, which can help organizers reach audiences beyond their own email lists and social channels. The platform also supports sharing and tracking via common digital channels (e.g., links, embeds, and social sharing). This marketplace-oriented distribution is a differentiator versus tools that focus primarily on private communities or owned channels.
Integrations and API availability
Eventbrite provides integrations with widely used marketing, CRM, and productivity tools, and it offers APIs for custom workflows. This helps organizations connect registration data to downstream systems such as email marketing, analytics, and customer databases. It is useful for teams that need to automate attendee syncing and reporting across multiple tools.
Fees can be significant
Total cost often includes per-ticket service fees and payment processing, which can materially affect event margins. Fee structures vary by plan, ticket type, and geography, and they may be passed to attendees or absorbed by organizers. For high-volume or low-price events, these costs can be a limiting factor compared with alternatives that offer different pricing models.
Limited community-first features
Eventbrite focuses on registration and ticketing rather than ongoing member-to-member community engagement. While it supports attendee messaging and event updates, it is not designed as a persistent discussion space with rich moderation, member profiles, or community governance. Organizations that prioritize year-round community interaction may need additional community platforms alongside Eventbrite.
Customization and branding constraints
Event pages and checkout flows offer configuration options but can be constrained for organizations requiring highly customized UX, complex conditional registration logic, or fully bespoke branding. Some advanced requirements (e.g., specialized access control, complex seating/box office workflows, or unique data capture) may require workarounds or external systems. This can increase operational complexity for events with non-standard registration needs.
Plan & Pricing
Pricing model: Pay-as-you-go (ticketing fees charged per paid ticket; organizers can choose to cover fees)
Free tier/trial: Free to publish unlimited events; no Ticketing Fees for free events. No time-limited free trial indicated on official site.
Example costs:
- Service fee (ticket level): 3.7% + $1.79 per paid ticket (typically paid by the ticket buyer unless organizer covers it).
- Payment processing fee (order level): 2.9% per order.
- Eventbrite Pro (email marketing subscription add-on):
- Pro 2k — $15/month (up to 2,000 daily email sends)
- Pro 6k — $50/month (up to 6,000 daily email sends)
- Pro 10k — $100/month (up to 10,000 daily email sends)
- Annual subscribers receive a 20% discount; qualifying nonprofits receive 50% off Pro pricing.
- Eventbrite Ads and other add‑ons: additional paid services (pricing via platform/ads workflow).
- Enterprise / large-event support: contact sales for customized pricing and dedicated services.
Discount options & notes:
- Annual Pro subscribers: 20% discount (explicit on Eventbrite Pro pages).
- Nonprofits: 50% discount on Pro plans and discounted Ticketing Fees on donation tickets (per Help Center).
- No fees for free events; publishing events is free (platform-wide policy announced Sept 4, 2024).
- For paid events, Ticketing Fees are normally charged to attendees unless the organizer elects to cover them.
Seller details
Eventbrite, Inc.
San Francisco, CA, USA
2006
Public
https://www.eventbrite.com/
https://x.com/eventbrite
https://www.linkedin.com/company/eventbrite/
