Eyefinity Encompass
EHR software
Medical practice management software
Optometry software
Health care software
Specialty practice management software
- Features
- Ease of use
- Ease of management
- Quality of support
- Affordability
- Market presence
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What is Eyefinity Encompass
Eyefinity Encompass is a cloud-based optometry practice platform that combines electronic health records (EHR) with practice management workflows. It supports exam documentation, scheduling, patient communications, billing/claims-related processes, and optical retail functions for eye care practices. The product is designed for optometry clinics that want an integrated system aligned to vision-care workflows, including optical inventory and frame/contact lens sales.
Optometry-specific clinical workflows
The system is built around eye-care encounters, including structured exam documentation and vision-specific data capture. This reduces the need for heavy customization compared with general-purpose EHRs used in other outpatient specialties. Practices that provide both medical eye care and routine vision services can keep clinical and optical workflows in one environment.
Integrated practice management suite
Encompass combines scheduling, patient intake, clinical charting, and revenue-cycle-related tasks in a single platform. This can reduce duplicate data entry between separate EHR and practice management tools. Integrated workflows are particularly useful for multi-provider clinics that need consistent front-desk and clinical processes.
Optical retail and inventory support
The platform includes functionality oriented to optical retail operations, such as managing products and inventory associated with eyewear. This supports practices that operate an on-site optical shop and need tighter linkage between prescriptions, orders, and sales. It helps align clinical outputs with downstream dispensing activities.
Narrow specialty fit
The product is optimized for optometry and may be less suitable for organizations that need broad multi-specialty workflows. Clinics that provide services outside eye care may require additional systems or integrations. This can increase operational complexity for diversified healthcare groups.
Integration dependencies vary
Like many specialty EHR/practice management platforms, connectivity to external labs, imaging devices, clearinghouses, or third-party patient engagement tools can depend on specific interfaces and configuration. Practices should validate required integrations (and any associated fees) during evaluation. Gaps can lead to manual workarounds if a needed interface is not available.
Implementation and change management
Migrating from legacy optometry systems typically requires data conversion, template setup, and staff training across front office, clinical, and optical teams. The breadth of modules can increase rollout effort for small practices with limited IT resources. Organizations should plan for workflow redesign and a stabilization period after go-live.
Plan & Pricing
| Plan | Price | Key features & notes |
|---|---|---|
| Eyefinity Encompass (core subscription) | Contact Eyefinity / Custom pricing (monthly subscription; pricing not published on site) | All-in-one EHR + Practice Management + Patient Engagement + Analytics. Official site states a one-time setup/onboarding fee and that subscription is billed monthly based on number of doctors and locations; must contact Eyefinity for a quote. |
Add‑ons / separately priced items (official site details):
- Electronic Patient Notifications: $99 per month for the first location; $49 per month for each additional location. (monthly fee; no setup fee).
- EncompassPay (integrated payments): Fixed processing rate of 2.7% + $0.10 per transaction; month-to-month contract; promotional credits/terminal offers may apply.
- SaferPayments (PCI-compliance program): $24.95 per month.
- IRIS integration (registry): Annual connection fee of $500 per provider.
Notes: Official site also lists time-limited promotions (e.g., 100% off onboarding Feb 1, 2026–Apr 30, 2026; and promotional EncompassPay credits/free terminal for limited time).
Seller details
Eyefinity, Inc. (a VSP Vision company)
Rancho Cordova, CA, USA
1999
Subsidiary
https://www.eyefinity.com/
https://x.com/eyefinity
https://www.linkedin.com/company/eyefinity/
