FortiToken Cloud

Multi-factor authentication (MFA) software

Identity management software

Features
Ease of use
Ease of management
Quality of support
Affordability
Market presence

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What is FortiToken Cloud

FortiToken Cloud is a cloud-hosted multi-factor authentication service used to add one-time password (OTP) and push-based verification to user logins. It is commonly deployed by IT and security teams to protect remote access, VPN, firewall administration, and application access, particularly in environments using Fortinet security products. The service supports mobile software tokens and can integrate with common authentication workflows (for example, RADIUS) to enforce second-factor checks without running on-premises token servers.

Strong fit for Fortinet stacks

FortiToken Cloud is designed to work closely with Fortinet network and security infrastructure, which can simplify MFA rollout for VPN and firewall-related access. Organizations already standardizing on Fortinet can centralize token provisioning and enforcement without introducing a separate MFA platform. This alignment can reduce integration effort compared with broader identity suites when the primary goal is securing Fortinet-controlled entry points.

Cloud-managed token lifecycle

The product provides cloud administration for enrolling users, issuing tokens, and managing token status without maintaining an on-premises authentication server. This can reduce operational overhead for smaller teams and distributed environments. Cloud management also supports faster scaling for additional users and remote sites when MFA scope expands.

Multiple token modalities supported

FortiToken Cloud supports software tokens (mobile app) and OTP-based authentication patterns that are widely compatible with existing access systems. This helps organizations add MFA to legacy or infrastructure-centric authentication flows that rely on standard protocols. It also enables phased adoption where some users start with OTP while others use push-based verification.

Limited identity suite breadth

FortiToken Cloud primarily addresses MFA rather than full identity governance or customer identity capabilities. Organizations needing advanced identity lifecycle management, complex policy orchestration, or CIAM-style features typically require additional identity platforms. As a result, it may not serve as a single system of record for identity management beyond authentication.

Best value in Fortinet-centric use

While it can integrate with common authentication methods, the strongest operational fit is often in Fortinet-heavy environments. In heterogeneous networks, teams may face additional integration and administration work to achieve consistent MFA across diverse applications and endpoints. This can make it less attractive as an enterprise-wide MFA standard when many non-Fortinet systems must be covered.

OTP/push may not meet all needs

OTP and push-based MFA can be insufficient for organizations requiring phishing-resistant authentication across all use cases. Some security programs mandate stronger methods (for example, hardware-backed or FIDO-based approaches) for privileged access and high-risk workflows. If those requirements are central, FortiToken Cloud may need to be complemented with other authentication controls.

Plan & Pricing

Pricing model: Subscription / credit-based (credits = user-months). FTC (FortiToken Cloud) licenses are sold as time-based SKUs (credit packs); credits are consumed per user-month and have expiration dates.

Official SKUs / credit packs (as published on Fortinet docs):

FTC-LIC-120 — 120 credits
FTC-LIC-1200 — 1,200 credits
FTC-LIC-12K — 12,000 credits
FTC-LIC-120K — 120,000 credits

(Effective August 2025 FortiToken Cloud was renamed to FortiIdentity Cloud; Fortinet also documents new IDCLD seat-based SKUs for FortiIdentity Cloud and guidance on renewing/upgrading legacy FTC SKUs.)

Free tier / trial (official): Fortinet documents a 30-day free trial (auto-enabled for new FIC accounts; supports up to five end users, five realms, five applications) and a free three-user license available for customers with a valid FortiCare support contract. Neither the 30-day trial nor the free three-user license includes SMS credits.

Official pricing on vendor site: No USD or other currency prices are published on Fortinet's public product/licensing pages or documentation. Fortinet directs customers to purchase through authorized resellers/partners or via Fortinet sales; SMS quotas and FortiCare support bundles are documented in SKUs but dollar prices are not listed.

Example costs: Not listed on Fortinet official site (no public per-seat or per-SKU prices). Resellers list prices, but those are NOT used (per FitGap rule) and are therefore excluded.

Discounts / options: Fortinet documentation does not publish public discount schedules or list public volume/commitment discount rates. Customer pricing is handled through Fortinet sales/resellers.

Seller details

Fortinet, Inc.

Sunnyvale, California, USA

2000

Public

https://www.fortinet.com/

https://x.com/Fortinet

https://www.linkedin.com/company/fortinet/

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FortiToken Cloud

What is FortiToken Cloud

Strong fit for Fortinet stacks

Cloud-managed token lifecycle

Multiple token modalities supported

Limited identity suite breadth

Best value in Fortinet-centric use

OTP/push may not meet all needs

Plan & Pricing

Seller details

Tools by Fortinet, Inc.

Popular categories

Generative AI & LLM

Agents, autonomous & workflow automation

Vertical AI

Sales

Marketing

Security

Analytics

Collaboration & productivity

Commerce

Content management

Customer service

Development

ERP

HR

IT infrastructure

IT management

Generative AI & LLM

Agents, autonomous & workflow automation

Vertical AI

Sales

Marketing

Security

Analytics

Collaboration & productivity

Commerce

Content management

Customer service

Development

ERP

HR

IT infrastructure

IT management