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GBG Identity Verification

Features
Ease of use
Ease of management
Quality of support
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User industry
  1. Retail and wholesale
  2. Banking and insurance
  3. Information technology and software

What is GBG Identity Verification

GBG Identity Verification is an identity verification solution used to confirm a person’s identity during onboarding and ongoing risk checks. It supports use cases such as KYC/AML compliance, fraud prevention, and account recovery for regulated and digital-first businesses. The product typically combines document verification, biometric liveness/face matching, and data-source checks, delivered via APIs and configurable workflows. It is commonly deployed by financial services, payments, marketplaces, and other organizations that need to verify customers remotely across multiple regions.

pros

Multi-signal identity checks

The product supports layered verification using document capture, biometric face matching/liveness, and database or watchlist-style checks. This enables organizations to tune verification strength to different risk tiers and customer journeys. It also helps reduce reliance on a single method (for example, document-only checks) when fraud patterns shift.

API-first integration options

GBG Identity Verification is commonly implemented through APIs and SDK-style components for web and mobile onboarding flows. This supports embedding verification into existing apps, portals, and case-management processes. It also allows teams to automate pass/fail decisions while routing exceptions to manual review.

Global coverage orientation

GBG operates internationally and positions its identity verification offering for cross-border onboarding. This is useful for businesses that need to verify customers in multiple countries and handle different document types. It can reduce the need to manage separate vendors for different geographies, depending on required coverage.

cons

Coverage varies by region

Verification performance and available data sources can differ by country, document type, and local regulations. Buyers typically need to validate supported documents, languages, and pass rates for their specific markets. Some regions may require supplemental providers or alternative methods to meet local requirements.

Implementation requires tuning

Achieving acceptable conversion and fraud outcomes usually requires configuration of workflows, thresholds, and fallback steps. Teams often need to iterate on liveness settings, document capture UX, and decision rules to balance false rejects and fraud risk. This can add time and operational effort compared with simpler, single-check deployments.

Ongoing cost and ops overhead

Identity verification programs can incur variable costs driven by verification volume, step-up checks, and manual review. Organizations may also need internal processes for exception handling, customer support, and audit evidence. These operational requirements can be significant for high-volume onboarding or strict compliance environments.

Seller details

GB Group plc (GBG)
Chester, United Kingdom
2001
Public
https://www.gbg.com/
https://x.com/gbgplc
https://www.linkedin.com/company/gbg/

Tools by GB Group plc (GBG)

GBG
GBG Identity Verification

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