GoldMine
CRM software
- Features
- Ease of use
- Ease of management
- Quality of support
- Affordability
- Market presence
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$4.95 per user per month
Free Trial unavailableFree version unavailable
Small
Medium
Large
- Professional services (engineering, legal, consulting, etc.)
- Construction
- Real estate and property management
What is GoldMine
GoldMine is a customer relationship management (CRM) application focused on contact management, sales tracking, and customer history for small and mid-sized organizations. It is commonly deployed by teams that want a locally managed CRM with shared calendars, email history, and configurable fields for industry-specific processes. The product is offered in on-premises and hosted configurations and emphasizes a single customer record view that combines communications and activities.
Strong contact history tracking
GoldMine centers on a consolidated contact record that stores notes, activities, and interaction history. This structure supports users who need to review customer context quickly before calls or follow-ups. For teams that rely on detailed relationship history rather than complex automation, the data model is straightforward and practical.
On-premises deployment option
GoldMine supports on-premises installations, which can fit organizations with internal hosting requirements or strict data residency policies. This can reduce reliance on multi-tenant SaaS environments and provide more direct control over backups and database administration. It also suits environments where internet connectivity or cloud adoption is constrained.
Configurable fields and layouts
The system allows administrators to tailor fields, screens, and processes to match specific sales or service workflows. This helps teams adapt the CRM to niche terminology and data capture needs without building a custom application. Customization can improve user adoption when the default CRM schema does not match the business.
Less modern automation depth
Compared with many newer CRM platforms, GoldMine typically provides fewer built-in capabilities for advanced sales automation, multi-step sequences, and AI-assisted features. Organizations that expect extensive workflow automation and rich app marketplaces may need additional tools or custom work. This can increase implementation effort for complex go-to-market motions.
UI and UX can feel dated
GoldMine’s user experience is often perceived as more traditional than newer web-first CRM products. This can affect onboarding speed for teams accustomed to modern, highly guided interfaces. It may also require more training to standardize data entry and navigation practices.
Integration ecosystem may be limited
GoldMine integrations and prebuilt connectors are generally less extensive than those of large cloud CRM suites. Connecting to marketing automation, telephony, data enrichment, or analytics tools may require middleware, custom integration, or vendor services. This can add cost and complexity when building an end-to-end revenue stack.
Plan & Pricing
| Plan | Price | Key features & notes |
|---|---|---|
| Own-It (one-time license) | Contact sales (one easy upfront payment; no subscription or monthly fees listed) | Own your CRM with a single upfront payment; GoldMine states “No Subscriptions – No Monthly Fees.” Contact required for exact pricing. |
| GoldMine Cloud (US) | Contact sales (monthly billing; 3-user minimum) | Cloud-hosted CRM with monthly billing, 3-user minimum; site lists multiple optional add-ons and recommends contacting sales for quotes. |
| Canadian Cloud | $65 CAD per user per month (2 users or more) | Includes GoldMine Connect, 150GB SSD, 750GB bulk storage, backups, security, 24/7 emergency support; BYOL option available. |
| UK & EU Cloud (MyGoldCloud) | Pay monthly from £49 per month (contact for details) | GDPR-compliant Azure-based hosting via MyGoldCloud; partner contact phone listed; additional MyGoldMail add-on available. |
| Hosting (BYOL) | $54 per user per month | Bring Your Own License hosting option for customers who own GoldMine licenses. |
| Add-ons / Integrations (selected items) | Office 365 ProPlus: $12.95 per user/month; Exchange Online: starts at $4.95 per user/month; GoldMine Connect: $19.95 per company/month (one-time setup $25); Add non-GoldMine users: $39.99 per user/month; QuickBooks Pro hosting: starts at $24.99 per user/month | Add-on costs are listed on the GoldMine official pricing page; some add-ons (e.g., Office 365, Exchange) are third-party services shown with their starting prices on the GoldMine pricing page. |
Seller details
Ivanti, Inc.
South Jordan, Utah, USA
2017
Private
https://www.ivanti.com/
https://x.com/ivanti
https://www.linkedin.com/company/ivanti/
