Heartland Retail
Retail POS systems
Retail management software
POS software
Retail software
Retail shop design software
- Features
- Ease of use
- Ease of management
- Quality of support
- Affordability
- Market presence
Take the quiz to check if Heartland Retail and its alternatives fit your requirements.
$89 per month per selling station
Free Trial
Free version unavailable
Small
Medium
Large
- Retail and wholesale
- Agriculture, fishing, and forestry
- Healthcare and life sciences
What is Heartland Retail
Heartland Retail is a cloud-based retail point-of-sale and retail management system used by small to mid-sized retailers to run in-store checkout and day-to-day operations. It supports product and inventory management, customer management, and reporting, with optional payments and hardware through the Heartland ecosystem. The product is typically deployed for single-store and multi-store specialty retail use cases where a combined POS and back-office system is needed.
Integrated POS and back office
Heartland Retail combines checkout with core retail management functions such as item catalog, inventory, customers, and reporting. This reduces the need to stitch together separate POS and inventory tools for common specialty retail workflows. For multi-location retailers, it supports centralized management features that are often required beyond basic POS.
Cloud-based multi-store support
The system is delivered as a cloud service, which simplifies deployment across stores and enables centralized configuration and reporting. Multi-store retailers can manage products, pricing, and inventory with a single system of record. This model can reduce on-premise server requirements compared with legacy retail systems.
Payments and hardware ecosystem
As part of Heartland’s broader commerce and payments portfolio, Heartland Retail can be paired with Heartland payment processing and supported POS hardware options. This can simplify procurement and support by consolidating vendors for POS, payments, and devices. It also helps retailers standardize checkout across locations.
Limited store design capabilities
Despite sometimes being grouped with retail shop design software, Heartland Retail is primarily a POS and operations platform rather than a store layout/planogram design tool. Retailers needing detailed floor planning, planograms, or visual merchandising design typically require a dedicated solution. Any in-product support for layout is not positioned as a core capability.
Ecosystem dependence for best fit
Organizations that want maximum flexibility to choose independent payment processors or highly customized hardware stacks may find the best-supported path aligns with Heartland’s ecosystem. This can affect total cost, contracting, and operational dependencies. Retailers should validate processor, device, and integration options for their specific region and use case.
Not built for complex retail
For retailers with advanced requirements (e.g., sophisticated merchandising, complex pricing/promotions, deep omnichannel orchestration, or enterprise-grade customization), Heartland Retail may not cover all needs out of the box. Some capabilities may require integrations or process workarounds. Larger enterprises should confirm scalability, role-based controls, and integration depth during evaluation.
Plan & Pricing
| Plan | Price | Key features & notes |
|---|---|---|
| Retail Essentials | Starting at $89 per month (for one selling station) | Starter plan for single-location or small retailers; core reporting, Heartland Gift, inventory management (order management, receiving, item gridding), customer tracking/CRM, digital receipts. Heartland documentation indicates Essentials is intended for single-location retailers and (per Heartland blog) supports up to 1,000 SKUs. |
| Retail Complete | Custom / Quote (contact sales) | All-in-one suite for multi-location or more complex needs; unlimited SKUs, advanced reporting & analytics, advanced inventory and purchasing features, larger integrations ecosystem (75+ partners). Official site indicates this tier is for multi-location retailers and may include additional features; pricing is based on selling stations and requires contacting sales for a quote. |
Notes:
- Heartland charges based on number of selling stations (stations = POS devices that ring sales or complete invoices) rather than per-user/back-office access. See official subscription/station billing documentation for details.
- Official site lists "plan options starting at $89/month" and shows "$89 per month" as the POS starting price. No per-tier published price was found for Retail Complete on the vendor site.
Seller details
Global Payments Inc.
Atlanta, Georgia, US
1967
Public
https://www.globalpayments.com/
https://x.com/globalpayments
https://www.linkedin.com/company/global-payments/
