Hostfully - Guidebooks
Property management software
Real estate software
- Features
- Ease of use
- Ease of management
- Quality of support
- Affordability
- Market presence
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$5 per month
Free TrialFree version
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- Accommodation and food services
- Arts, entertainment, and recreation
- Media and communications
What is Hostfully - Guidebooks
Hostfully - Guidebooks is a digital guidebook product for short-term rental and hospitality operators to share property-specific information with guests. It centralizes check-in instructions, house rules, local recommendations, and operational details in a web-based and mobile-friendly format. The product is typically used by vacation rental managers and hosts who need a consistent guest information experience across multiple properties and booking channels. It differentiates through templated, property-level content management and shareable links/QR codes for guest access.
Centralized guest information hub
The product consolidates arrival instructions, Wi‑Fi details, appliance guides, and local recommendations into a single guidebook per property. This reduces reliance on ad hoc emails and messages and helps standardize guest communications across a portfolio. For teams, it provides a single source of truth that can be updated without re-sending documents. This focus complements broader property operations tools that emphasize maintenance or facilities workflows.
Multi-property content management
Guidebooks can be created and maintained at scale using templates and reusable sections, which supports operators managing many units. Property-specific variations (e.g., lockbox codes, parking rules) can be maintained without rebuilding the entire guidebook. This is useful for managers who need consistent formatting across different listings. It addresses a common gap in property management stacks where guest-facing documentation is not a first-class module.
Guest-friendly access methods
Guidebooks are typically shared via link and can be surfaced through QR codes or pre-arrival messages, making access simple for guests. A web-based format avoids app installation requirements for basic consumption. Updates can be made centrally so guests see the latest information when they open the guidebook. This can reduce repetitive guest questions compared with static PDFs or printed binders.
Not a full PMS replacement
Guidebooks primarily address guest information and communication content, not end-to-end property management. Core PMS capabilities such as accounting, owner statements, reservations, and rate management are outside the guidebook scope. Teams still need separate systems for operations like maintenance ticketing and vendor dispatch. Buyers expecting an all-in-one platform may need additional integrations or companion products.
Limited facilities/maintenance depth
Compared with platforms focused on facilities management, the guidebook does not provide deep workflows for preventive maintenance, asset lifecycle tracking, or complex work order management. It is not designed to coordinate internal technicians, SLAs, or parts inventory. Operational teams may still rely on dedicated maintenance tools for issue intake and resolution tracking. The guidebook is better suited to reducing guest friction than managing back-office maintenance processes.
Content upkeep required
The value depends on keeping property details current (codes, procedures, local recommendations, and policies). Frequent changes across many properties can create ongoing administrative work and version-control challenges. If updates are not managed consistently, guests may receive outdated instructions that increase support load. Organizations may need internal processes and ownership to maintain accuracy over time.
Plan & Pricing
| Plan | Price | Key features & notes |
|---|---|---|
| Free / Starter / Premium | $0 — Free, forever | Includes one free guidebook; basic digital guidebook features (check-in/check-out, address, wifi, unlimited & sponsored recommendations, private guidebook, works on all devices). No credit card required. (Official Hostfully pages indicate a permanently free single guidebook.) |
| Power Host | $7.99 per month (billed annually) or $9.99 per month (month-to-month) | Advanced features beyond Free: custom URL, embedded videos, multiple languages; site lists a 14-day free trial for this tier on one official pricing page. |
| Pro (paid tier) | Starting at $5 per month (official page states "starting at $5/month") | For growing portfolios (covers multiple guidebooks — official pages reference suitability for 2–199 guidebooks depending on page). Exact price may depend on number of guidebooks/commitments. |
| Enterprise | Custom pricing / Contact sales | Tailored for 200+ guidebooks; includes priority support, guidebook creation assistance, and bulk discounts per official site. |
Notes: Official Hostfully pages show slightly different presentations of paid tiers across their site (examples: a corporate "Power Host" listing with $7.99/$9.99 and a separate "Pro" listing showing "starting at $5/month"). I used only Hostfully's official pages for the above.
Seller details
Hostfully, Inc.
San Francisco, CA, USA
2016
Private
https://www.hostfully.com/
https://x.com/hostfully
https://www.linkedin.com/company/hostfully/
