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Jane

Features
Ease of use
Ease of management
Quality of support
Affordability
Market presence
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Pricing from
$54 per month
Free Trial unavailable
Free version unavailable
User corporate size
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User industry
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What is Jane

Jane is a cloud-based practice management platform used by outpatient health and wellness clinics to manage scheduling, clinical documentation, billing, and patient communications. It targets small to mid-sized practices such as physical therapy, chiropractic, mental health, and other allied health specialties. The product combines calendar management, charting, online booking, and patient forms/portal features in a single system, with optional telehealth workflows depending on configuration and region.

pros

Broad outpatient clinic workflows

Jane supports common end-to-end workflows for specialty practices, including scheduling, charting, invoicing, and patient communications. This reduces the need to stitch together separate tools for booking, documentation, and basic billing. It is designed for multi-provider clinics and recurring appointment patterns typical in therapy and rehab settings.

Integrated scheduling and intake

The platform includes online booking, appointment reminders, and digital intake forms that feed into the patient chart. These features help standardize front-desk processes and reduce manual data entry. Compared with documentation-only tools, Jane places more emphasis on operational scheduling and patient-facing intake flows.

Configurable documentation templates

Jane provides configurable charting and form templates to support different specialties and clinic preferences. Practices can tailor note structures and intake questionnaires to match their service lines. This flexibility can be useful for multidisciplinary clinics that need different documentation formats under one system.

cons

Not a full hospital EHR

Jane is oriented to ambulatory specialty practices rather than inpatient or enterprise health systems. Organizations needing advanced interoperability, complex order management, or hospital-grade clinical workflows may find gaps. Larger groups may also require deeper role-based controls and governance features than smaller clinics typically need.

Billing complexity may vary

Billing needs differ significantly across mental health, PT, and chiropractic, especially when insurance claims, clearinghouse integrations, and payer-specific rules are involved. Depending on region and specialty, practices may still rely on external services or additional tools for parts of the revenue cycle. Teams with complex multi-entity billing structures should validate fit during evaluation.

Telemedicine depth can be limited

Telehealth capabilities in practice management systems often focus on basic visit delivery and scheduling integration rather than advanced virtual-care features. Clinics that require features such as sophisticated remote monitoring, group sessions at scale, or tightly integrated virtual assessments may need supplementary solutions. Requirements can also vary by jurisdiction and clinical use case.

Plan & Pricing

Plan Price Key features & notes
Balance USD $54 per month Single practitioner profile; Up to 20 appointments/month; Unlimited admin & locations; Online 1:1 telehealth, in-person appointments, group appointments & classes; Free data import; Chat, email, and phone support. Available add-ons: AI Scribe ($15/mo per practitioner), Online Appointments for Groups ($15/mo per practitioner).
Practice USD $79 per month Includes 1 full-time practitioner; Unlimited appointments & staff profiles; Customizable online booking (branding, selectable availability, reserve with Google); Unlimited free SMS reminders in select regions; Available add-ons: AI Scribe ($15/mo per practitioner), Online Appointments for Groups ($15/mo per practitioner), Insurance Billing (see notes). Note: public page shows Practice base price but does not list explicit per-license charges for additional practitioners on the static page; additional licenses are billed based on full-time (>=24 booked hours/week) or part-time (<24 hrs/week) status — contact Jane or use their pricing calculator for exact per-license costs.
Thrive USD $99 per month Includes 1 full-time practitioner; Everything in Practice plus advanced scheduling (rooms & equipment, availability tagging, patient self check-in), patient retention tools (return visit reminders, packages & memberships), marketing tools (ratings & reviews, Google Analytics). Available add-ons: AI Scribe ($15/mo per practitioner), Online Appointments for Groups ($15/mo per practitioner), Insurance Billing (see notes). Note: public page shows Thrive base price but does not list explicit per-license charges for additional practitioners on the static page; additional licenses are billed based on full-time/part-time status — contact Jane or use their pricing calculator for exact per-license costs.

Additional add-ons/pricing (as listed on Jane's official pricing page):

  • AI Scribe: $15 per month, per practitioner (includes 5 free session notes to start).
  • Online Appointments for Groups: $15 per month, per practitioner.
  • Insurance Billing add-on: $20 per month (for 1 full-time practitioner) + $5 per month per additional practitioner; note FAQ clarifies increases of $5/full-timer and $2.50/part-timer for accounts with additional practitioners.
  • Jane Websites: $59 per month, per clinic.
  • Credit card processing fees: Online 2.85% + $0.25; In-person 2.6% + $0.10 (listed on payments section).

Notes & limitations:

  • The public pricing page lists the base monthly prices (USD $54, $79, $99) and add-on prices above, but the static HTML does not display explicit numeric per-license (additional practitioner) rates for Practice/Thrive base plans; the page explains licensing rules (full-time vs part-time) and provides a pricing calculator. Where the page states additional practitioner charges (for Insurance Billing add-on), those values are included above. For any missing or dynamic values (additional base-license per-provider fees), the official site directs visitors to use the pricing calculator or contact Jane for an exact quote.

Seller details

Jane Software Inc.
Vancouver, BC, Canada
Private
https://jane.app/
https://x.com/janeapp
https://www.linkedin.com/company/janeapp/

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Jane

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