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Lindy

Features
Ease of use
Ease of management
Quality of support
Affordability
Market presence
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Pricing from
$49.99 per month
Free Trial
Free version unavailable
User corporate size
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Medium
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User industry
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What is Lindy

Lindy is an agentic AI assistant platform that helps teams automate workflows across email, meetings, and business apps using configurable AI “agents.” It is used by sales, operations, and support teams to handle tasks such as inbox triage, follow-ups, scheduling, meeting summaries, and routing requests to downstream systems. The product combines prebuilt agent templates with a builder for creating custom agents that connect to common SaaS tools via integrations and triggers.

pros

Broad workflow automation focus

Lindy is designed around end-to-end task execution (e.g., read an email, extract intent, take an action, and log outcomes) rather than only capturing notes or providing a single-point assistant. This makes it suitable for cross-functional workflows that span email, calendar, and internal tools. For organizations that do not want a full CRM replacement, it can sit alongside existing systems and automate specific processes.

Agent templates and builder

The product provides prebuilt agents and a configurable builder to create custom behaviors for different roles and processes. This reduces time-to-value for common use cases while still allowing customization for company-specific rules. It supports building multiple specialized agents rather than forcing a single monolithic assistant.

Integrations for common SaaS

Lindy positions integrations as a core capability so agents can act on information across email, calendars, and other business applications. This enables practical automations such as scheduling, follow-up drafting, and updating external systems based on conversation context. Integration-driven design helps it fit into existing sales and operations stacks rather than requiring a full platform migration.

cons

Automation requires governance

Agentic workflows that send emails, schedule meetings, or update systems can introduce risk if permissions, approvals, and exception handling are not well configured. Teams typically need clear policies for what the agent can do autonomously versus what requires human review. Without that governance, errors can propagate across connected tools.

Depth varies by integration

The practical value of an agent depends on how deep each integration goes (available actions, field coverage, and reliability). Some workflows may require workarounds if a needed system or action is not supported. Organizations with niche tools or complex CRM custom objects may face additional setup effort.

Not a full CRM suite

Lindy focuses on assistant and agent automation rather than providing a complete sales system of record with native pipeline management and reporting. Teams that need standardized forecasting, territory management, or complex deal analytics may still require a dedicated CRM platform. This can add operational overhead to maintain clean handoffs between Lindy and the system of record.

Plan & Pricing

Plan Price Key features & notes
Human Assistant $8,000 / month 40 hrs/week; available 9am-5pm Mon-Fri; email triage (during business hours); drafts professional responses; meeting note taking
Pro $49.99 / month iMessage with your AI assistant 24/7; manages your inbox; drafts replies in your voice; meeting scheduling, prep and follow-up; meeting recording and note taking; hundreds of integrations; 7-day free trial (per official FAQ). Note: the pricing page also displays a separate Pro block that lists “Save 17% with Annual” and “$59.99 / month” (see source).
Enterprise Contact us (Custom Pricing) Everything in Pro; expanded usage; team settings; SSO, SCIM, audit logs; HIPAA compliance and signed BAA; dedicated support; onboarding and enablement

Seller details

Lindy
Unsure
Private
https://www.lindy.ai/
https://x.com/lindy_ai
https://www.linkedin.com/company/lindy-ai/

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